2010 Ford Edge Consumer Review: 2010 Edge Lemon
ADVERTISEMENT

2010 Ford Edge - Consumer Review

Average Consumer Rating

59 Total Reviews

Limited 4dr SUV (3.5L V6 AWD 6-speed Automatic)

ADVERTISEMENT
Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display
Performance
Comfort
Fun-to-Drive
Interior
Exterior
Build Quality
Reliability Value
2 of 2 people found this review helpful
2010 Edge Lemon
By William O. on

Vehicle

2010 Ford Edge Limited 4dr SUV AWD (3.5L 6cyl 6A)

Review

5 Hours after buying this, systems started failing. It has been in the shop for a full 32 days and 3 mornings. The sunroof rattles, tranny failed, brake rotors failed (2600 miles), GPS system failed (Media, Phone, Radio and Nav screens lock/glitch), Iphone is incompatible, seat loses memory, USB failed, and tire pressure sensors failed. I have been battling Ford to fix these problems, and now I am trying to get them to take it back. I had a meeting with a Cust serv rep and field engineer that was a choreographed farce. The engineer who decides if they take it back himself dropped the ball back in April. I have now filed for BBB and NYS AG's arbitration. I don't trust this vehicle. 5500 miles.

Best Features

Color

Worst Features

Read the above. Their customer service needs drastic improvement. I know people who had similar situations with other car companies, and they replaced their vehicles right away. Why not Ford?
Recommend (2) (0)
Report it
Comments (0) Post a Comment
ADVERTISEMENT
Post a Comment

You must be signed in to post a comment.

Register

Nearby Inventory Zip Code UPDATE
 
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411