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Average Consumer Rating 59 Total Reviews
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1 of 1 people found this review helpful
2010 Edge Lemon
By William O. on
2010 Ford Edge SE 4dr SUV (3.5L 6cyl 6A)
5 Hours after buying this, systems started failing. It has been in the shop for a full 32 days and 3 mornings. The sunroof rattles, tranny failed, brake rotors failed (2600 miles), GPS system failed (Media, Phone, Radio and Nav screens lock/glitch), Iphone is incompatible, seat loses memory, USB failed, and tire pressure sensors failed. I have been battling Ford to fix these problems, and now I am trying to get them to take it back. I had a meeting with a Cust serv rep and field engineer that was a choreographed farce. The engineer who decides if they take it back himself dropped the ball back in April. I have now filed for BBB and NYS AG's arbitration. I don't trust this vehicle. 5500 miles.
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Read the above. Their customer service needs drastic improvement. I know people who had similar situations with other car companies, and they replaced their vehicles right away. Why not Ford?
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