2013 Ford C-Max Hybrid SE 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
Being a very high mile driver my last three cars, before my new C-Max, were a Prius and two Altima Hybrids, each driven over 100,000 nearly
trouble free miles. I never expected or got the EPA mileage rating on any of them so the C-Max shortfall doesn't bother me a bit. It started out in the low 30's and at 2500 miles is now in the high 30's while driving hard and fast without paying any attention to maximizing gas mileage. Build quality and performance put the Prius to shame and it's substantially smoother and quietier than the Altima. If it's reliabilty ultimately comes anywhere close to the Prius and Altima the C-Max will simply set a new higher bar for the entry level Hybid market.
If you have owned another hybrid, and then you drive the C-Max like you drove that car- it will get horrible fuel economy. Stick with the Prius if you drive very conservatively, plan your merging well ahead of time, and don't mind being passed. Look at these reviews. People who had Prius don't get good FE. People who've never had a hybrid do better. Reading the recommendations Ford makes in the Owner's manual are helpful for FE too.
That being said, reading the owner's manual will solve most problems with SYNC and MFT as well. An owner who wants to get the most out of their car should join www.syncmyride.com and keep up with the latest updates. A person should also join a C-max enthusiast site online, or Tweet Ford representatives whenever there's a problem. This car is fairly rare right now. Some dealers simply don't have people who know how to work on the car. Ford has corporate service advisors on Twitter and all enthusiast forums online who can help your dealer's service department. It also helps Ford keep track of issues and solve issues with the vehicle.
Our C-Max has been a great car. However, due to my wife's short driving circuit we're getting terrible fuel economy on the dash. It's not the car's fault. She literally drives no more than 10 miles per day round trip. We should've gotten her a plug-in instead, and as soon as it's possible we'll get one for her. On long highway trips this car gets over 40 mpg, and with her short driving circuit she's still getting 32-35. That's compared to the 13-17 mpg that the Windstar got on the same route. We're happy with that.
Technology is great- use all of it to your advantage. Ford corporate will even help you with dealers who are uncooperative. Ford doesn't own those dealers, but they can influence them and provide necessary information nationwide.
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