2013 Ford C-Max Hybrid - Consumer Reviews

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4 of 5 people found this review helpful
Love/Hate Relationship
By caliny on 05/12/14 21:16 PM (PDT)

Vehicle

2013 Ford C-Max Hybrid SE 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)

Review

I loved the CMax on sight. I happily looked forward to the awesome 47mpg promised on the sticker. I drove off the lot a convert to Ford. I got over that quickly. 33 days to be exact, when a tire blew out. Then a few days later, a second tire blew out. Ford said I hit a curb. I didn't. They said it was Michelin's fault. Then came the recalls, the USB connector that won't stay anchored inside the console, the audio that doesn't always work (they blame my iPhone), lame SYNC services, and the lies about the fuel economy. I am getting 41-42 MPG. Nice from the 25 my last car got, but I live in fear of tires blowing out (no spare/donut). I would trade it in if I could afford to.
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Impressive
By charliech47 on 04/29/14 13:01 PM (PDT)

Vehicle

2013 Ford C-Max Hybrid SE 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)

Review

Just bought the 2013 at Edmunds FMV. Very nice machine. Trip MPG is 47-48 if you stay at or bellow 65 MPH. If you drive with a bit of finesse and use the little cruise guide on the display on the left in city and cruise control on the highway you'll get very close or better to the advertised MPG. It does take a little practice to get comfy with the infotainment but practice makes perfect and only a bit more complex than my GM Saturn vue. If you do lead foot it you'll be surprised. Brilliant automotive engineering by Ford!
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4 of 4 people found this review helpful
11,000 miles and still happy
By sherio on 04/13/14 06:49 AM (PDT)

Vehicle

2013 Ford C-Max Hybrid SE 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)

Review

I am surprised by some of the negative reviews so I wanted to weigh in that I am at 11,000 miles and love my c-max. I did get a late model 2013 and had to wait for after recalls. Maybe they fixed the glitches before I got mine. LOVE IT!!!
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7 of 10 people found this review helpful
STRANDED REPETEDLY!
By kupono on 03/31/14 16:11 PM (PDT)

Vehicle

2013 Ford C-Max Hybrid SE 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)

Review

Everything is great except the quality. We purchased a C-Max for our business and it has been a disaster. When it works we loved it... Is it worth it to have a vehicle that may leave you stranded at any point? "NO." You cannot unlock doors without power. We have had to abandon the vehicle and use an alternate to get our work done on three occasions. I was so pleased to give Ford another chance but what a disappointment. Do not buy this car until they figure out the bugs and fix them. I will never buy another Ford.
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2 of 2 people found this review helpful
C-MAX BUMMER
By mjsrn2007 on 03/17/14 21:00 PM (PDT)

Vehicle

2013 Ford C-Max Hybrid SE 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)

Review

I loved my c-max at first. Didn't mind the first time it went dead for no reason. I thought it was my fault. But after the third time...Come on Ford, stop making excuses. Now it is in the shop again and they tell me it is the transmission that has to be replaced! Really, only 30,000 miles in 1.5 years and I am driving a rental for the 4th time. I travel for a living. I want out of my lemon, but can't afford to trade off because of the upside down amount. Guess I am stuck.
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3 of 3 people found this review helpful
bad mpg and ford cant fix it at 9k miles
By patfran on 03/16/14 19:08 PM (PDT)

Vehicle

2013 Ford C-Max Hybrid SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)

Review

This car has been to dealership 3 times to fix the poor performance on gas mileage. Advertised 47/47/47 and lately I am getting 32.5. Gas engine turns on as I am stopping! The second visit to dealership didn't even test drive. Radio doesn't turn on and off with dashboard button. Service bulletin still hasn't fixed that. I don't think they want to do more than throw the $550 check at us. With the sleek design and ability to put some great pzazz into this vehicle, they cut it off at the knees. Hybrid without good gas mileage is not worth anything.
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2 of 2 people found this review helpful
No Problems Mon
By ahjok on 03/04/14 08:04 AM (PST)

Vehicle

2013 Ford C-Max Hybrid SE 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)

Review

Bought my wife's C-Max June 2013, at 12,000 miles now and the car has been perfect. I believe that Ford has ironed out the kinks in early models (late 2012 - early 2013) -- we have had no problems with dead battery, SYNC system, etc. Recommend this car to anyone who want the high MPG of a hybrid with decent handling, acceleration and creature comforts. We paid $26,000 out the door and are very pleased, good job Ford!
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3 of 3 people found this review helpful
TimeWillTell
By researchpays on 01/19/14 10:44 AM (PST)

Vehicle

2013 Ford C-Max Hybrid SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)

Review

The only reason I'm rating it low on comfort is the seats. Hard seats, even with leather. But all the cars I test drove had hard seats - Subarus, Toyotas, Hondas. C-Max Hybrid is a great little zipper. Overtakes other traffic easily. Ease of entry and exit - no banging head or knees. Good storage space (but no, this is not an SUV). I hope the C-Max will prove to be a great decision, as I spent the better part of 5 months reading articles, driving cars, comparing all aspects. My last car - Nissan Murano-2004 traded it in, before that Nissan Pathfinder 1996 and still running. My first ever Ford, so there is a lot at stake here - the Ford reputation. Ford, don't let me down now.
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32 of 33 people found this review helpful
My First and Last Ford
By cmax_sucks on 01/13/14 20:26 PM (PST)

Vehicle

2013 Ford C-Max Hybrid SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)

Review

After dealing with numerous recalls and technological glitches, I am finally throwing in the towel on my 2013 C-Max (I've had it for a year). As others have pointed out, the MPG was grossly exaggerated by Ford. At the moment, I'm dealing with relatively minor issues (i.e. entertainment system sporadically stops working, center console won't close, trunk lift gate doesn't work, warning lights randomly go on and off). It is both inconvenient and frustrating to take the car in for repairs all of the time. My last straw - last time I took it in, I returned to find the dealership showing my car to prospective customers (literally sitting in my car with my personal belongings on display).
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6 of 6 people found this review helpful
One year in, still a happy camper.
By hotpotato on 01/06/14 14:18 PM (PST)

Vehicle

2013 Ford C-Max Hybrid SE 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)

Review

I'm over a year and 15,000 miles into ownership now. Car is holding up nicely. Since late 2012, Ford has issued several updates and recalls for the car to increase safety, MPG, and reliability. This may damage consumer magazine reliability scores, but results in a safer, more economical, more reliable car for all current and future owners -- I admire Ford for doing it. My mileage went up 1-2 MPG after the new software, for instance, from 36-37 to 37-38.
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Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2013 Ford C-Max Hybrid in VA is:

$130 per month*
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