Used 2013 Ford C-Max Hybrid Consumer Reviews | Edmunds
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2013 Ford C-max-hybrid - Consumer Reviews

2013 Ford C-Max Hybrid

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116 Total Reviews

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My First and Last Ford
33 of 34 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By cmax_sucks
on

Vehicle

2013 Ford C-Max Hybrid SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)


Review

After dealing with numerous recalls and technological glitches, I am finally throwing in the towel on my 2013 C-Max (I've had it for a year). As others have pointed out, the MPG was grossly exaggerated by Ford. At the moment, I'm dealing with relatively minor issues (i.e. entertainment system sporadically stops working, center console won't close, trunk lift gate doesn't work, warning lights randomly go on and off). It is both inconvenient and frustrating to take the car in for repairs all of the time. My last straw - last time I took it in, I returned to find the dealership showing my car to prospective customers (literally sitting in my car with my personal belongings on display).


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Truth about the Mileage Debate
7 of 7 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By saw67
on

Vehicle

2013 Ford C-Max Hybrid SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)


Review

First, after 6 months of driving my C-Max, I can safely say that it's one of the best cars I've owned, in quality, fuel efficiency, and features. Ride is smooth, and there's power when you want and need it. People used to driving Prius and other brand hybrids WILL NEED TO ADAPT, because the C-Max behaves very differently, and makes different choices than other hybrids. Once we learned how to drive it, we're averaging 37-45mpg, which is actually higher than we expected (nobody expects to actually make the "published mileage" because we don't drive in computer controlled conditions. Turn off the climate control, open the windows, and we get over 50mpg! Ignore the naysayers!


Favorite Features

Heated seats (be careful, set them on high and you burn your butt ;) Navigation (nicely integrated with phone) Driver Dash (configurable and easy on the eyes) Electrically operated rear hatch (Super convenient, with the Hands Free kick-to-open feature!) Backup camera is superb! (tracks show where you'll end up based on steering wheel position!)


Suggested Improvements

Fog lights do not remember their setting when the headlights go off and back on. Rear window "shade" Automatic windshield wipers not configurable for rear wiper.


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One year in, still a happy camper.
7 of 7 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By hotpotato
on

Vehicle

2013 Ford C-Max Hybrid SE 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)


Review

I'm over a year and 15,000 miles into ownership now. Car is holding up nicely. Since late 2012, Ford has issued several updates and recalls for the car to increase safety, MPG, and reliability. This may damage consumer magazine reliability scores, but results in a safer, more economical, more reliable car for all current and future owners -- I admire Ford for doing it. My mileage went up 1-2 MPG after the new software, for instance, from 36-37 to 37-38.


Favorite Features

Drives like a sport sedan. Hauls stuff like a small truck. Gets MPG like a flyweight subcompact. (And it's random, but I really like the design of the wheels.) Recently found a new favorite. Got an iPhone paired to your C-Max? Press its Home button and you're talking to Siri via Bluetooth. Now you've got voice-activated navigation, voice-activated text messaging, etc. via your phone! (get a dash mount).


Suggested Improvements

The user interface of the touch-screen stereo has been criticized, but make no mistake: the user interface of the base stereo is also very poor. The sound quality of the base stereo is no prize either, and upgrading an integrated factory system in a modern car costs thousands, not hundreds. (As I discovered the hard way.) So if you like music and can afford it, get the optional Sony stereo.


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A year away from a grand slam
6 of 6 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By toolsboy
on

Vehicle

2013 Ford C-Max Hybrid SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)


Review

This car exceeds expectations in almost every way. I live in Los Angeles, which presents perfect driving conditions for hybrid owners (the only benefit of LA's traffic). In my last two "trips", I got 42.5 mpg (on a 300 mile trip) and 45 mpg (most current). The handling is fantastic and the car, especially compared to other hybrids, has guts and great handling. The visibility/sight lines, as other reviewers have pointed out, are incredible. Even though I am over 6'3", I still have several inches of head room, the seat is relatively high (car is easy to get in/out of). There plenty of room for three adults in the second row. MyFord Touch is great after a period of acclimation.


Favorite Features

The "braking coach," the mileage, the handling, the acceleration (relative to other hybrids), the interior room, the lines of sight, the drive is quiet, transition between gas and electric is almost not noticeable, the MyFord Touch electric motor/gas engine indicator is excellent.


Suggested Improvements

Voice recognition should be quicker and less hierarchical. I don't want to have to have a top-down menu of possible commands memorized to be able to use it. My only critique of the car is that the voice recognition is a weakness right now when in fact it could and should be a strength.


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11,000 miles and still happy
5 of 5 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By sherio
on

Vehicle

2013 Ford C-Max Hybrid SE 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)


Review

I am surprised by some of the negative reviews so I wanted to weigh in that I am at 11,000 miles and love my c-max. I did get a late model 2013 and had to wait for after recalls. Maybe they fixed the glitches before I got mine. LOVE IT!!!


Favorite Features

Really MOVES!


Suggested Improvements

An eco option to help lead-footed people like me get better gas milage. I get 40 but haul-xxx.


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