We bought the 1996 Aerostar XLT new and have 93,000 miles on it. I love the elevated rear passenger seats, great air conditioning, and space. However, there is no place on the outside of the van to set your coffee cup while you look for your keys. I have also had too many drinks spill in the poorly designed front seat beverage holders. I wish I had waited until 1997 to buy. The last remaining 1997 models sold for $12,500 in Fresno, CA as opposed to the $21,000 I paid for the 1996. For any of you who wonder, you can easily have the inside door panels repaired so they don't begin to partially drop off.
Love: Space, rear A/C, rear radio controls, ability to put kids so far away you can't hear them. Hate: Screws that fall out and can't be reinserted into plastic panels, causing horrid rattling noises.
Phone jack (cigarette lighter) never did work. Can't set down a coffee cup on the outside of the van.