2012 Fiat 500: Maintenance and Repair
April 30, 2012
If you want to get the most for a used car, it is always best to sell it without any outstanding issues. I noticed recently that the air conditioning on our 2012 Fiat 500 stopped blowing cold air, so I took it in for repairs. The Fiat was about 600 miles away from the 16K service, but since we are selling the car, I figured I'd have that taken care of too. Lastly, the car was missing a windshield washer reservoir cap so I asked if they had one in stock.
The air conditioning system needed a recharge, which was taken care of under warranty. The last car we had with an A/C that needed recharging this soon was the Mitsubishi Outlander GT.
In addition to the oil change and tire rotation, there was an open TSB regarding a clicking noise owners heat while closing the doors. The bulletin notes say: "inspect door check strap bolts for looseness and if necessary, applying thread lock sealant to the attachment bolts and tightening them to the specified torque."
The Fiat dealer in Van Nuys was either understaffed or everyone had called in sick that day.
There was only one service advisor working. He wasn't flooded with customers, yet everything took much longer than it should have.
I had to remind him that the washer reservoir cap was still missing. He walked into the service bay and came back with a replacement. Since the part wasn't on our invoice, I have a feeling he took it off one of the other cars. I'm not sure if the part would have been covered under warranty, but he didnt charge me for it. And since our Fiat has three years of free maintenance, we paid nothing for the service.
As for that other Fiat in the foreground, you're not seeing double. It belonged to an older gentleman who told me it was the fifth Fiat he's owned. "They've never given me any problems," he said. Guess he had better luck than we did.
Total Cost: $0
Days out of Service: 0
Ron Montoya, Consumer Advice Editor @ 15,400 miles