I bought my new, 2012 Fiat 500 Pop on 12/22/2011.
Three days after purchase, I noticed an interior water leak and returned the car to the dealer. The dealer found that the cause of the leaks were, "body seams that were left open, unwelded and unpainted during manufacture."
Got the car back after 23 days in the shop.
That day, I noticed electrical problems and that the leak wasn't repaired. Returned it to the shop More open body seams were found around the windshield. I requested a replacement. Fiat agreed. The dealership acquired my replacement on 02/10/2012, but has yet to get it to me (03/01). My Fiat Case Manager is Kathy Nelson, but I have no way to contact her. I regret my purchase.
Ride, handling, Blue & Me, Style
Better Customer Service. Ability to communicate with Fiat when you have a problem. Proper assembly of the car.
Fiat Customer Service has been of no help, and tell me that there is nothing that they can do. I'm stuck.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.