2012 FIAT 500 C Lounge 2dr Convertible (1.4L 4cyl 5M)
I also have had "issues" with my Fiat.
Some are being rectified others...my loss.
Will need to wait for 6-8 weeks for a part r/t the strut.
Concerned with an event.. "slipping into drive" while idling.
Not explanable nor able to recreate.
Now I am concerned with safety
Poor customer service including refusal to give reasoning in writing, an e-mail address and also to give me the persons last name that denied minor repair.
Response: "I contacted Fiat Canada via phone and therefore my response was to be via phone".
Requested an appeal and denied...told she was the final say and was speaking for FIAT.
All I can say is buyer beware!!! Well with FIAT CANADA anyway!
Car is fun to drive great on gas....certainly get alot of positive comments r/t to appearance.
Clearly, FIAT is not the full package...car I do like, however lack of customer service will have me looking for my next car somewhere else.
Do something with your Customer Service Reps...at the very least can you pretend to care???
Can't understand the refusal to confirm any discision in a hard copy.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.