Visa Cash Card Frequently Asked Questions:
Who is making this offer?
This offer is being made by Nissan exclusively to selected visitors to Edmunds.com. This offer is by invitation only and is not extended to all Edmunds.com visitors.
How do I redeem the offer?
After you sign up for this offer, you will receive an email that confirms that you qualify for the Visa Cash Card. Then, purchase or lease an all new 2013 Nissan Altima within 30 days. The email will advise you how to get your Visa Cash Card, which must be done within 30 days of the date of your purchase or lease.
Do I need to tell or show the dealer that I have signed up for this offer?
No, since the dealer is not involved in either this offer or the redemption of your Visa Cash Card, there is no need to discuss this offer with the dealer.
When is the deadline for requesting payment of my Visa Cash Card?
Your Visa Cash Card request form and all required documents must be received within 30 days after the purchase or lease date of the vehicle.
What do you mean by "purchase or lease date"?
Purchase or lease date is the date you purchase or lease the vehicle, and is printed on your purchase or lease agreement.
When can I expect to receive my Visa Cash Card? How can I check its status?
Allow 6-8 weeks for receipt of your Visa Cash Card after submitting all of the required documents. Commencing six weeks after submitting your redemption request, you may inquire about the status of your Visa Cash Card by emailing nissanoffer@biworldwide.com.
After I sign up for this offer, can I change the name or email address that was submitted?
No. This offer is non-transferrable. The Visa Cash Card is payable only to the individual whose name was provided at time of sign up, who must use the same email address when requesting payment of the Visa Cash Card.
How many offers may I redeem?
You may redeem one offer per vehicle. This offer is not reusable.
Can I use this offer on a different vehicle than the one specified in the promotion?
No, this offer is valid only for the purchase or lease of an all new 2013 Nissan Altima.
Can I use this offer on an eligible vehicle I am purchasing for someone else?
No, the individual whose name is provided when signing up for the offer must be named as a buyer or co-buyer on the vehicle sale or lease document.
I purchased/leased one of the eligible vehicles prior to seeing this offer. Can I still take advantage of this offer?
No. This offer is not valid for any vehicle purchased or leased prior to signing up for this offer.
I accidently deleted the email confirming my eligibility for this offer. Can you resend it?
Yes. Please send an email to nissanoffer@biworldwide.com requesting that the confirmation email be sent again.
I submitted a request for payment of my Visa Cash Card, but it was denied. Why did this happen?
Your redemption request may be denied for any of the following reasons:
  • The sale lease contract was not submitted or your documentation was incomplete or was tampered with; the manufacturer has no record of a vehicle being purchased or leased; duplication of a Vehicle Identification Number; or an indication in the manufacturer's records that the vehicle order was cancelled
  • The name used to sign up for this offer did not match the name on the purchase or lease agreement
  • The submission was made for a vehicle other than an eligible vehicle
  • The submission was made after the 30-day deadline
  • A fraudulent offer was submitted
What should I do if my address changes after submitting for my request for payment of my Visa Cash Card?
Please contact nissanoffer@biworldwide.com to provide details of your new address.
Who can I contact if I have questions regarding this offer?
For any questions regarding this offer please email nissanoffer@biworldwide.com.