I work for a company that has/had (unloading these POSes) a fleet of these vehicles 2007-2009 with an average mileage of 275k. They are all P.O.S. Constantly breaking down with transmission, trans-axal, and drive train problems even with regular maintenance, along with little stuff like the door locks braking and door hinges seizing up. Moisture builds up under the plastic body panels and rust away the body. Computer keeps putting the engine into "Limp mode", these things are mechanics dream. They are all having problems one way or another. Don't buy unless you like to work on an overly complicated cargo van or like to pay out the 'A' for someone else to fix!
I run a fleet of 6 sprinters.
I have 2- 2004 models and had relative success with them.
We service high end appliances and the exterior design and styling definitely appealed to us.
We then bought 4 2007 model and have regretted that decision ever since.
We have made repair after repair on all of the new vans.
It honestly seems like the improvements involved just TOO MUCH technology.
TOO Many Sensors and TOO many complicated electronics.
Our maintenance bills on these 5 vans have gotten to the point where we just want to unload all of them.
I wouldnt recommend the newer generations Sprinters to my worst enemy.
Terrible availability of service. Not all Dodge dealers work on Sprinters. Mercedes won't touch them. Had no service for blown resonator on turbo in N. CA. Towed Yreka 100 mi to Redding. No service Mercedes or Dodge. Drove 200+ mi to Sacramento @ 45mph. Few dealers work on this engine. Everyone passes buck on engine. Unless Dodge or Mercedes picks up responsibility on engine would not buy again. Have RV. 16 mpg. Nice, but if you are stuck in Palucaville and need service you are out of luck. Freight-liner wouldn't work on RV either since Dodge will not give them any warranty work.
Great concept, terribly unreliable. Passenger seats too small and uncomfortable. Engine stalls whenever, transmission shifts into top gear at 25Mph. Have to pull over and restart. Dealer will not fix or even try. Head light bulbs go out every 30 days. Sliding door never fits right.Backup horn replaced, ignition failed at 14000 miles, dealer replaced but damaged engine cradle with forklift, never replaced??!!
SIZE is phenomenal, fuel economy is good at 24MPG combined. Smooth on the road, like a car. Absolutely nothing beyond that.
Assembly should be done in Germany, Dodge should never be allowed to touch my van!This makes price unreasonable, warranty useless. Five stars means absolutely nothing!! Got rid of the damaged van at 17000 miles. Here mechanics know nothing about diesel sprinters. Choose mechanics first or else!!!!
Diesel engine (silky smooth and quiet) and Interior room are the best. I could not get better than 19MPG combined. Still counting all the things I can use it for. Brought side by side refridgerator home one day, upright. Remodeled home. Moved. Take children to school, and drive to work everyday. Easy on fuel. Still turns heads in parking lots. Had been to all my bank's drive throughs. Negatives: passenger seats do not recline, not very comfy. 11000 miles had been to the shop once for front rotors and backup horn failed. Also $175 oil change. I still love it and hope it lasts for 30 years.
Interior room. Exterior(looks better than all vans and cars next to it). Height. Traction control. Dash board, instruments and controls. Overhead storage. Elluminated entry. Bells and whistles.
More comfortable passenger seats. Better fuel economy. Navigation radio Command Unit. Half the fun features are on that unit and I can't have it because I live in USA?