Somewhat spartan in ergonomics, the Sprinter is fairly comfortable in a basic way. It does not compare to American made vans (in the same price range) in technology and creature comforts. More advanced features are not even available. It seems the Euro style is stark functionality over luxury. Functionality is key. I appreciate the economy, handling, and spaciousness greatly. This is where this van beats domestics hands down. I consider the Sprinter passenger van to be a "happy medium" between a bare bones cargo van and a decked out domestic family van. I can't comment on the reliability due to it's newness, but the diesel model has been around for years and the turbo gives it a boost.
Spunk. Visibility. Utility. Interior room. Maneuverability. Fuel economy. Simple ergonomics. Well thought out basic needs
More advanced technology in electric door mechanisms. Available alarm interface. Better air conditioning. More ventilation options (operable windows) More sound system options. More seating options including lighter, less cumbersome, and much more easily removed and replaced rear seating