2004 Dodge Sprinter Cargo 2500 High Roof 140 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
We own two of these Sprinter vans. If you like having the bodies rust out, harmonic balancers fall out on the freeway, difficulty finding parts, long waits at the dealerships for service,THEN THIS IS THE VAN FOR YOU. Chrysler has no intention of helping it's customers when these things fall apart. And their Business Link program is not worth the paper it is written on. We have had both of them at different dealerships this week. Both sat over 5 days before even getting into the shop. Not worth the extra money you pay for these things.
My favorite feature will be the cash I get when I take both of these to the auction as soon as we get them out of bondage at the dealership for the last time.
Even if you could improve the product you won't be able to improve the customer service. Even the people who work on these don't like them!