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Average Consumer Rating 89 Total Reviews
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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
built on friday at 3pm
By paul.D on
Vehicle
2004 Dodge Ram Pickup 2500 4dr Quad Cab SLT 4WD SB (5.7L 8cyl 5M)
Review
FROM THE BEGINNING, TRUCKM HAD WIND NOISE COMING FROM HEATER BOX, AFTER THE FIFTH ATTEMPT, PROBLEM WAS SOLVED USING URETHANE TO SEAL THE HEATER BOX TO FIREWALL. THE WIPERS DO WHATEVER THEY WANT WHILE ON, PROBLEM WAS SOLVED AFTER SECOND ATTEMPT.THE WEATHERSTRIPPING ON DOOR IS TEARING DUE TO THE EDGE OF DOOR DIGGING INTO IT WHEN OPENING AND CLOSING THE DOOR. THREE OUT OF FOUR HEADLIGHT BOLTS ARE LOOSE. AFTER FIVE MESSAGES TO FIELD REP THROUGH CUST SERVICE LINE, I RECEIVED A RETURN CALL AND WAS TOLD TOO BAD, NOT DODGE'S PROBLEM. THEY ADVISED ME TO PURCHASE AN EXTENDED WARRANTY..
Favorite Features
LIKE THE INTERIOR AND EXTERIOR STYLE AND OPTIONS.
Suggested Improvements
DODGE SHOULD FIND SOMEONE WITH MORE EXPERIENCE TO DRIVE THEIR PROTOTYPES AND THEY SHOULD MORE INSPECTIONS OF ASSEMBLY LINE QUALITY. THEIR CUSTOMER SERVICE IS HORRENDOUS, THEY TAKE YOUR MONEY AND THEN IT'S NO LONGER THEIR PROBLEM, THAT IS UNACCEPTABLE.
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