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3 of 5 people found this review helpful
Totally let down - no customer loyalty
By a_gunslinger on
Vehicle
2009 Dodge Ram Pickup 1500 Laramie 4dr Quad Cab SB (5.7L 8cyl 5A)
Review
MANY owners have complained of a horrible MDS droan and vibration as well as a differential whine. Me included. These two conditions were A) not present during test drives or first 3000K miles (I wouldn’t have purchased had I felt these issues!), B) not all owners have the problems and C) those that do have it to varying degrees, some really bad. However Chrysler Dodge, after not being able to fix the issues, has claimed its "AS PER DESIGN" and normal. As per design, to me, would mean by definition that it was present from day 1, all trucks had the condition, and all had it to the same degree. See full report at http://www.dodgeramhell.com/
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They were all about trying to fix it and agreed it was just not right until they realized it couldn’t be fixed - then quickly changed tune to "as per design." Horrible and annoying systems. See full report at http://www.dodgeramhell.com/ Really suprised and taken aback by thier lack of support post sale. 60-day handshake? Forget about it! All the commercials cliaming to support the average working class family? No way.
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