1998 Dodge Neon 2.0L 4-cyl. 5-speed Manual Consumer Review - Absolutely the worst car I've
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1998 Dodge Neon - Consumer Review

1998 Dodge Neon Highline 4dr Sedan

Average Consumer Rating

62 Total Reviews

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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
Absolutely the worst car I've ever had!
By JMc on

Vehicle

1998 Dodge Neon Highline 4dr Sedan

Review

Absolutely the worst car I've ever had, and the worst dealer/factory service I've ever experienced...! Problems too numerous to list here. Quality control, vehicle integrity, and customer satisfaction are NOT Chrysler strong points. Premature failure of the automatic transmission at 8,000 miles. After several repeated repair attempts over 15 months by the servicing dealer, the transmission problem(s) were never corrected. A plea for assistance to DCX Canada was brushed off by a form letter boasting about how qualified their dealer service personnel are to solve technical problems. Not true. Chrysler has yet to learn the meaning of "customer satisfaction".

Favorite Features

The car was quite fun to drive, handled well and demonstrated spirited engine performance. However, the teutonic, defensive, off-handed customer satisfaction posture of DCX Canada, made this vehicle a very disappointing experience. Never again!

Suggested Improvements

Dealer service personnel are inadequately trained, and the concept of customer satisfaction seems to be totally misunderstood at the Chrysler head office level. Shame on you Daimler Chrysler.
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