Recent Consumer Reviews
(155 Total Reviews)
Great value, very good vehicle
Vehicle
2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)
Review
We've have about 16,000 on the Journey now and still love it as much as we did when it was brand new. Great road vehicle, innovative interior. One issue, the groaning steering was a recall that was promptly fixed.
Favorite Features
Interior innovative storage and the sound system, Bluetooth option
Suggested Improvements
none
Made in Mexico
Vehicle
2009 Dodge Journey SXT 4dr SUV AWD (3.5L 6cyl 6A)
Review
My Journey has less than 2000 miles and it already has been to the dealership to get serviced for a broken left visor, my drivers side of the dashboard makes noise and my MPG is 12, my rear bumper on the drivers side is not even like the passenger side. This car is a true lemon please don't buy it, is my first American and my last one.
Favorite Features
The flash light on the back, but that's not worth $30,000.
Suggested Improvements
Better quality material and take some pride on your work.
Love my Journey!
Vehicle
2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)
Review
When my Saab 9-3 was in the shop, the rental car agency gave me a Journey. I fell in love with it immediately. Long story short, retired the Saab after 10 years of driving and bought a Journey. Lots of conveniences that make travel with 2 and 4 year olds a breeze. Lots of room for groceries, stroller, toys, change of clothes. No third seat in mine, so I have a great area for changing a diaper when on the road. Some little quirks (like a vibration in the dash over 55 MPH that sounds like a bee) but I expect they can be taken care of. Great price, and great mileage -- much better than the EPA estimate. If I had it to do over, I would buy another in a heartbeat.
Favorite Features
Suggested Improvements
2 out 2 people found this review helpful
Nothing but Problems!!
Vehicle
2009 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
Review
I purchased my 2009 Dodge Journey in Sept of 2008, and have had nothing but problems with it!! Even though I love the design of the car, the QUALITY STINKS!! I had to have my Rack and Pinion Power Steering replaced THREE TIMES, which would have qualified it as a LEMON, but decided to give it another chance after the dealership FINALLY FIXED it! NOW my BRAKES have gone bad already after only 25K miles!! What the heck do they cover for the so called "bumper to bumper" warranty coverage. By advice - DONT BUY THIS CAR!!
Favorite Features
the interior design is nice
Suggested Improvements
USE BETTER QUALITY PARTS AND WORKMANSHIP!
0 out 1 people found this review helpful
brake problem
Vehicle
2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)
Review
i have my journey since april 2008. at 18000 a need to change front brake and rotar. at 38000, i need the change the rear brake and rotar. and now, at 42000 the front brake and rotar and too use again. i'm sorry i'm french. my english is not very good but, i want to say it's not normal than i have to change two time the front brake and rotar and chrysler don't want to pay for second time. it is normal to change front brake and rotar 2 times at 42000 KM ?i don't think so. i love my car but if dodge have big trouble with 19" tires vs break and retors, i don't want to pay 500 $ for that.
Favorite Features
driving, look and space
Suggested Improvements
brakes
BAD BRAKES AND ROTORS
Vehicle
2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)
Review
my brake pads and rotors went at 16,500 miles. Both front rotors were warped causing me to need replacement. the dealer told me that there was nothing that they could do because the warranty was 12/12 on brakes. i called HQ and they said that until there is a recall I would have to pay for the repairs and that there was nothing that they could do for me. I was told by one of their mechanics that they are using inferior brake components to keep production costs down. If a recall comes out then I could get re- embursed for the brake job at that time. I am not going to buy out the lease now. They are getting this piece of crap back and going foreign. DON'T BUY THIS VEHICLE!
Favorite Features
Suggested Improvements
Improve the quality of the parts so they last longer and keep customers.I am no longer a dodge customer!
2 out 4 people found this review helpful
Smooth Sailing until 15 months
Vehicle
2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)
Review
Overall we have really loved our journey. We purchased when they first came out and the first issues I had were the heat/radio/windows not working at random intervals (I would have to turn the car off and restart several times) The dealership couldn't find any problems with it. I also hear a weird noise when I make hard left turns and my dash vibrates when I go over 50 mph. The latest thing that makes me regret the purchase is that the front brakes/pads/rotors are completely shot and it only has 21k miles on it.
Favorite Features
Storage, free satellite for a year, remote start, exterior look
Suggested Improvements
Fix the quirks like the dash vibrating and the weird noise when turning left. also have a recall for the brakes and rotors since this seems to be a massive problem
7 out 8 people found this review helpful
dealer special....JUNK.!!!!!!
Vehicle
2009 Dodge Journey R/T 4dr SUV AWD (3.5L 6cyl 6A)
Review
This car has been nothing but a headache since a month after we purchased it. It had an axel seal to bust causing oil to leak on the exhaust, the transmission is always shifting gears, sometimes it wont shift down when going up hills, then when it does shift down it wont shift back up, it down shifts to low gear while in cruise control going 70 mph on the interstate & almost got us hit,Chrysler says that's the way the car is designed to work, power steering whins all the time, Chrysler says that is normal also. Any problem that this car has Chrysler says it is normal so it doesn't do any good to call them with your problems. All i can say is LEMON, this car should have been YELLOW.
Favorite Features
the color.....
Suggested Improvements
everything needs work....might be a nice car is a couple years when they get all the bugs worked out of it....
4 out 8 people found this review helpful
Great Car for the Price
Vehicle
2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)
Review
Probably one of the quietest cars in it's class. Stunning with the 19 in chrome wheels. More storage than I could ever use. I love the green LED floor board lights, handy if you drop something. A fun car to drive...love that Auto Stick...I'm used to rowing my own gears. Cool the way the middle seats pop up and forward out of the way. The wide opening door are great getting grandma in and out but you must watch the kids opening them to far in tight parking lots. Overall I love this car. Waiting for the Chrysler version.
Favorite Features
Six pack coolers built into the floor boards and the mercedes inspired ignition switch. The rechargable flashlight in the cargo hold is always ready.
Suggested Improvements
Throw in the new Phoenix V6 that dodge is working on.
2 out 4 people found this review helpful
NEVER EVER AGAIN!
Vehicle
2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)
Review
Ok I was so happy at first - never owned a car this nice......never judge a book by its cover they say....it has been in the shop for brake sensor recall, warped rotors X3! MIGIG crashed. Now it's sitting in the driveway the past month pending Lemon Law for the rotors. Us brakes and rotors people got to find each other and DO something about it. We paid alot of hard earned money for this vehicle! Everyone else - don't buy one....just say NO!
Favorite Features
Storage, video, AC plug in rear, quiet ride
Suggested Improvements
Own up to your mistakes and fix our cars! Didn't anyone test drive these darn things prior to releasing them?!
7 out 7 people found this review helpful
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