2009 Dodge Journey Consumer Reviews Page 3

Not HAPPY With My Journey!

Written by: gd1234 on 09/05/2009

Vehicle

2009 Dodge Journey SXT 4dr SUV AWD (3.5L 6cyl 6A)

Review

Have only had the car 4 days and the engine light has been on twice, going in the shop for the second time! Makes a noise and the car vibrates between 40 and 45 mph. I am concerned that I have bought a LEMON! Only 4 days and going in the shop again and they don't know whats wrong! I should have never bought this car! Buyers beware!

Favorite Features

Like the exterior look.

Suggested Improvements

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Worst vehicle I have ever owned!

Written by: wjwheeler on 08/29/2009

Vehicle

2009 Dodge Journey R/T 4dr SUV (3.5L 6cyl 6A)

Review

My transmission has had problems since day one and the dealership has been unable to duplicate the problem. 2 weeks ago it stuck in first gear. I drove it about 3 miles to the dealership and let the service manager ride with me to verify that I had a valid complaint. We drove several miles and it would not change out of 1st gear. I left it at the dealership and returned several days later only to learn that the transmission was working fine. Normally the transmission will slip and jerk in to gear after a delay. The Journey also will "die" for no apparent reason. The seats are uncomfortable and the ride is terrible! I would not recommend this vehicle.

Favorite Features

Average fuel economy is 20 mpg. The body looks stylish and it has a lot of bells and whistles. Rear seat entertainment center is a hit with the GKs.

Suggested Improvements

Jack it up and run another vehicle underneath it!

1 out 2 people found this review helpful

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Headache

Written by: Dode on 08/25/2009

Vehicle

2009 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)

Review

Less than 10K miles, 4th time in shop; this time for CV shaft replacement. Twice for cowl, which is currently on backorder. Car made thunking noise, found out the motor mounts were never tightened at factory. When pulling into the grocerly store parking lot, this car creaks and groans like a 10- year old used car with 150K miles. My brother-in-law told me to buy new to avoid someone else's headaches. Ha! I deserve this for listening to someone else's opinion.

Favorite Features

Comfort, seating, room.

Suggested Improvements

Quality control. Dismal economy for a 4 cylinder...a friend with the V6 gets the same average (20mpg). This could have been a good car; it will be my first and last Chrysler product. I've had less problems with used 100K mile cars.

5 out 5 people found this review helpful

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Fantastic Value For The Money

Written by: sfriend on 08/20/2009

Vehicle

2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)

Review

I have read other reviews here and I have to say that most of the complaints about the Journey are just absurd and elementary. Most all brands have plastic interiors,power wise this is not a sports car,we are consistently getting 18mpg in town and 25mpg highway. As far as transmission problems,we have have not experienced any,but that's not to say there aren't a few. As I drive around town I can't help notice all of the well marked courtesy vehicles from Mercedes, BMW,Acura and Lexus. Why do your think they are out there? Its not because they are getting an oil change! Most All brands have issues & recalls. We have the SXT model. Overall we feel the Journey is a fantastic value for the money.

Favorite Features

Looks better and has more standard options than than the Ford Edge and others in its class. Storage,19"chrome clad wheels,sun roof,115 volt outlet,chrome accents in the interior,two tone leather,quiet ride and good visibility.

Suggested Improvements

Rear air standard.

5 out 6 people found this review helpful

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Get rid of 19" tire option

Written by: Mbardsley on 08/16/2009

Vehicle

2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)

Review

My wife really wanted the 19" wheel package, giving the vehicle a bigger look. Wow, did we learn. This was a Demo unit, when dodge dealers closing, so got a great deal, almost 10,000 off. We have gone through 2 of the 19" Kumho tires. They are way to soft, cant get them aftermarket. Discount tires is Dealer for Kohmo, but fount like 1 tire in texas. New dealer does not care, since we did not buy from them, oh well. No warranty, take it up with Kohmo. They want $360 per tire for replacement. Only tire made in that size or even close.

Favorite Features

Lots of storage. Tilt/Telescoping wheel is great

Suggested Improvements

Tires/warranty

1 out 2 people found this review helpful

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Good car bad problems

Written by: wanda on 08/15/2009

Vehicle

2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)

Review

I like most of the interior features, the only things I have a problem with are, the air conditioner has a slow cool down when car is started. Also I have a touch screen dvd stereo, why put a dvd player on console if u can't see dvd while driving I would have preferred in in the back so kids could see it I have two seater no 3rd row seats. No air in back only from vents in front I can have floor storage but can't have back air? also fabric is White or light colors, they should use less light and more darks colors, even for grownups White is too hard to keep clean, my brakes sound funny when stopping, and have a lot of residue from brakes. I like the ride, less noisy just want better gas mileage20 hwy

Favorite Features

I love touch screen stereo, and floor coolers use them a lot. The noise quality is better than I thought

Suggested Improvements

Put dvd in back even on just two row seats. Or offer to put in head rest if possible. Air conditioner needs to cool down sooner instead of blowing hot air for first few minutes of starting car. Less White fabric in middle of seats

1 out 5 people found this review helpful

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A Great Choice

Written by: jhrapp on 08/04/2009

Vehicle

2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)

Review

So far I cannot find anything to complain about. It has preformed very well and is getting 16,6 City and 25.8 Hiway. The Ride is very good. I travel between Fla and Geo. once a month and drive 10 Hours at a time. It handles very well. As of this time I am very pleased. This is my first CHRY. Product and I think it's a great BUY. Thank you Dodge.

Favorite Features

Suggested Improvements

I like it just the way it is.

4 out 4 people found this review helpful

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Amazing value with some uncertainties

Written by: jmjenn on 07/31/2009

Vehicle

2009 Dodge Journey SXT 4dr SUV AWD (3.5L 6cyl 6A)

Review

Leap for the V6 and the AWD with performance suspension. You will not find a better value for towing, passenger capabilities and comfort with an AWD feature amongst any of its competitors. There is a glaring difference in the vehicle performance with either the 4-cyl or just the standard FWD/suspension unit. All around solid and have not had any significant quality or performance issues the first 3000 miles. V6 with AWD will now only be available on the 2010 R/T's. Model will be cannibalized by upcoming Durango and Jeep Grand Cherokee as they are heading into the CUV platform. As Iacocca used to say, "If you can find a better car, buy it".

Favorite Features

5+2 flexible seating is worthy of praise. Comfortable driving position. 2nd-row mirror. Storage. Audio System, but not the block buttons (steering-wheel mounted controls are a must), easy to access 2nd/3rd row with 90-degree door swing. Retro gauges and floor lighting are interesting.

Suggested Improvements

Door lock trim bezel nonexistent, rear sensor should be standard equipment, battery location, audio system location, interior doors need an upper accent color and a touch classier material, single-button seat adjustment is unsophisticated, missing interior button to unlatch liftgate.

7 out 7 people found this review helpful

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Why not more???

Written by: Yvonne from Vegas on 07/27/2009

Vehicle

2009 Dodge Journey R/T 4dr SUV (3.5L 6cyl 6A)

Review

My main complaint is it's a wimpy V6. Now maybe I'm used to the bigger Cummins Diesel power, but this thing needs a little more juice, and the gear ratio makes shifting a full time job when traveling & doing hills. If you want the best performance, you MUST shift manually, and that gets tiring, after all, I bought an automatic! I think they could have done better. I also think the passenger side seat should be power also. The ride is very comfortable, my husband finds it almost impossible to stay awake when we are traveling, thus, I end up doing all the driving! For the price, I love the car, will I keep it? Probably not after 2 years.

Favorite Features

Roof rack, I got the Yakima rack system, looks FABULOUS on this car and an easy height to manage.

Suggested Improvements

More horsepower, stronger transmission.

5 out 6 people found this review helpful

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I with the other worst car i ever bought

Written by: Julie on 07/24/2009

Vehicle

2009 Dodge Journey R/T 4dr SUV (3.5L 6cyl 6A)

Review

one year old, new radio replaced, new brakes and rotars, mirrors replaced, strips on door entry, break lights and tail lights fixed twice, i guess can figure out problem because out again with no tail lights and the dealer can seem to fing the urgent issue even though i am driving around with my kids in the car, sure i will wait another week again for the past few month to get my car in to have it looked at. and trans in slipping at time, oh they cant never feel anything when they drive it around the parking lot and if that not enough 5 complaint that when turn in or out of a parkinspot, driveway loud noise, sound like a pump prb, and the response ikeep gettingis all new cars sound like that

Favorite Features

none cant beliee that i have to keep this thing and theres nothing that can be done about it

Suggested Improvements

fix my car

3 out 11 people found this review helpful

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