I'm now on my 3rd set of Pads, Rotors and Calibers. The dealer I purchased it at did nothing. I had to go to a garage for my second set of brakes. The 3rd set was done at another Chrysler dealer. They were nice enough to only charge me $250 for all 4. I called HQ. Chrysler will do nothing about it and I'm so disappointed that I donít want the car anymore! I didn't even get a sorry, nothing but the tool on the other line being defensive. This is my first and last Chrysler product. Basically the "tool" told me to go to the dealership every 11,000 miles to have them changed out and pay the warranty. Nice customer service! If they keep this up its going to be the "Big 2"!
The under the seat coolers!
Fix the brake problem and acknowledge those who call you daily for the terrible products used. Obviously there is a problem with the parts!
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.