I just read all the reviews and wish I had BEFORE we bought this car... I have accepted the minor problems (broken visor, inconvenience of early recalls, and panic alarm going off when using the keyless entry); but the expense incurred for brakes and rotors going out after 18 months is just NOT acceptable! And to be told it is a "normal wear and tear" problem not covered by warranty adds insult to injury. I wish dodge understood that people buy new because they don't want to deal with these types of problems. I don't know how to do it, but I am hoping someone reads this and know how to get a recall effort going because this is seriously concerning!
space and storage
Fix the brake and rotor problem; no new car should need the rotors replaced at 28000 miles!
I love driving my Journey. I like the idea that you have the feeling of a larger vehicle in a crossover. The interior is very convenient in many ways. My only complaint is that for a 6 cyl I do not get good gas mileage. I am getting only 10.4 to 11.1mpg on local traveling. I get the same mileage as on my 8 cyl Tahoe which is a much bigger vehicle. After reading all the other reviews I do not understand why I am getting so low mileage. On a longer trip I only get 14mpg. I truly hope this improves because I would highly recommend this vehicle to others if it was not for that one complaint.
It is a perfect size for me and I love all the storage this vehicle offers. The interior lighting is wonderful. It is really the perfect crossover.
This is my second winter with my Journey and I make sure that I go to the store the day before a big snow. I do not feel safe driving this car in the snow. It doesn't brake well at all. Also, when I make sharp turns, it makes a horrible clunking sound. I read in one of these reviews that it is an engine mount problem. I have to drive my Journey real easy it seems. Wouldn't buy this car again and would not recommend it to anyone.
Love my car but...There is not enough space for second and third row to each have room for their legs. The paint wore off of the ignition switch. Had to replace breaks at 20K miles. The engine began ticking much louder around 15K. The transmission makes a terrible noise on acceleration. Have been told that is ‘normal’. The power windows don't always work. The dealership couldn't duplicate or fix the problem. My key doesn't work every time. The sunroof leaked. We do not get the promised gas mileage. I complained that the car pulled to the right. Months later a recall was issued on that problem. The door trim falls off. While I love the features, I do not feel that this car is well made.
You get more features for the money than any other car in the class. The heated seats, Bluetooth, USB port, and iPod plug are our most used features. Love all of the available storage. Third row seats "stow and go" very easily. The lighted floor boards and cup holders are great.
Move the backup camera warning across the top, it blocks its use. Do something about the reliability of the vehicle. Move the video screen. It blocks the rear view.
year and a half in and I've already had to replace the pads and rotors...absolutely not acceptable but the warranty doesn't cover it. Do not purchase this vehicle as it will cost you way more in the long run than a well built import...sorry to say it but it's true
looks, drives very well, fuel economy is great
brakes, not very good in the winter as the stock tires are of poor quality