Used 2009 Dodge Journey Consumer Reviews | Edmunds
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2009 Dodge Journey - Consumer Reviews

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313 Total Reviews

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what a mistake
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Betsy
on

Vehicle

2009 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)


Review

Where to start. I have had my Journey for 18 months. My seats stain from rain or water, My breaks and rotors just went after 20,000 miles. My pass. window doesnt always work. My front sensor has been replaced. I have a 2009 car and you would think that I would want to show it off but I am embarrassed to have any one ride with me- the seats are horrible!!!!! Want to trade it in on something better!


Best Features

NOTHING!


Worst Features

Seat Material- Recall Breaks and rotors- do a recall on all Journey and refund customers


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This car is worthless
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By mygrace02
on

Vehicle

2009 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)


Review

We bought our journey less than a year ago..we took it in 2 wks after purchase for excessive brake dust and brakes didn't brake well. It has now been there 5 times for the brakes. They resurfaced rotors at 9000 and replaced back rotors at 12500miles. I have had it back 3 weeks and my brakes squeal and grind still. It is a horrible braking system. I have 3 children i drive in this car and absolutely do not feel safe. If I wanted this many probs. i would have bought a used car. All this not to mention it feels like it stalls when i accelerate and it always makes some horn like noise when i start it all of which they can't seem to correct. HORRIBLE CAR!!!!!


Worst Features

Braking system needs to be recalled. I am obviously not the only one who has these issues.


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Bad Breaks on the Dodge Journey
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By EffieCA
on

Vehicle

2009 Dodge Journey SXT 4dr SUV AWD (3.5L 6cyl 6A)


Review

Like so many other Dodge owners I have had to replace my breaks at 9,000 miles. It was NOT covered by Warranty so I had to pay out of pocket. One month later the same front breaks began to make terrible squeaking noises again. I had to take it back to the mechanic two more times and eventually had to have the rotors cut. I'm sure this is not the end of my break problems but just the begining. When is Dodge going to recall the breaks??????


Best Features

The concept of this car is great but the craftmanship is horrible and Dodge does not stand behing their work or treat their customers properly. In this market you should be doing everything you can to gain customers trust and loyalty. Me- I'm going back to Ford!


Worst Features

Recall the breaks. Fix the problem and end the bandaids the mechanics are giving us. Honor our warranty!!!


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Brakes & Rotors Out After 18 Months!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Jen
on

Vehicle

2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)


Review

I just read all the reviews and wish I had BEFORE we bought this car... I have accepted the minor problems (broken visor, inconvenience of early recalls, and panic alarm going off when using the keyless entry); but the expense incurred for brakes and rotors going out after 18 months is just NOT acceptable! And to be told it is a "normal wear and tear" problem not covered by warranty adds insult to injury. I wish dodge understood that people buy new because they don't want to deal with these types of problems. I don't know how to do it, but I am hoping someone reads this and know how to get a recall effort going because this is seriously concerning!


Best Features

space and storage


Worst Features

Fix the brake and rotor problem; no new car should need the rotors replaced at 28000 miles!


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Owner
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Patricia Fleischhaue
on

Vehicle

2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)


Review

I love driving my Journey. I like the idea that you have the feeling of a larger vehicle in a crossover. The interior is very convenient in many ways. My only complaint is that for a 6 cyl I do not get good gas mileage. I am getting only 10.4 to 11.1mpg on local traveling. I get the same mileage as on my 8 cyl Tahoe which is a much bigger vehicle. After reading all the other reviews I do not understand why I am getting so low mileage. On a longer trip I only get 14mpg. I truly hope this improves because I would highly recommend this vehicle to others if it was not for that one complaint.


Best Features

It is a perfect size for me and I love all the storage this vehicle offers. The interior lighting is wonderful. It is really the perfect crossover.


Worst Features

Gas mileage


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