2009 Dodge Journey 3.5L V6 6-speed Automatic Consumer Reviews
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2009 Dodge Journey - Consumer Reviews

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2009 Journey Consumer Reviews

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Date Most Helpful Highest Rating Lowest Rating
2009 Dodge Journey RT
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By stadman82
on

Vehicle

2009 Dodge Journey R/T 4dr SUV (3.5L 6cyl 6A)


Review

The biggest problem that I have had with this vehicle is the battery needing to be replaced. Very easy job. 15 minutes if you have tools. Everyone reading the bad reviews on this vehicle, remember is a couple hundred out of a thousands of vehicles. I understand the electrical problems. The starting problems with the key. Try replacing the battery in the remote.. Runs off a chip (needs power). Only complaint is brakes and tires. If your change brakes, spend the extra money and get quality like Brembo and a high quality set of pads. Will save hundreds in future. Tires no answer, suck it up. My family enjoys this vehicle and have owned it for 3 years 30,000+ miles.


Suggested Improvements

Brakes. Not up to vehicles size. Tires.


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Recall your Brakes/Rotors Chrysler
1 of 1 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Looking elsewhere
on

Vehicle

2009 Dodge Journey R/T 4dr SUV (3.5L 6cyl 6A)


Review

After 31,000 miles we had to spend $450 on new front and back brakes/rotors. We certainly did not buy mopar parts again as they always fail and are cheap. Review after review and dealership after dealership have complained about this problem. There is even a lawsuit in California against Chrysler for these brake and rotor problems. When is Chrysler going to take responsibility? I have been a Jeep/Dodge person for 33 years and will look elsewhere for my vehicles due to the fact that Chrysler uses shoddy materials and expects their customers to just deal with it. Your customers should not have to pay $250 to upgrade their gps or $267.00/tire for your 19" rims on your r/t's. How sad!


Favorite Features

Gad mileage is great. Other than that. You have to pay extra, several times over, to finally have any favorite features.


Suggested Improvements

Take responsibility for crappy brakes and rotors. Don't charge your customers for gps upgrades of $250 and be sure you have more than one tire manufacturer for your 19"rims. They cost $267 per tire to replace. Have a recall, recall, recall on your tires, rotors and brakes.


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GPS will cost you!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Give me my Liberty!!
on

Vehicle

2009 Dodge Journey R/T 4dr SUV (3.5L 6cyl 6A)


Review

It is not made known to you up front, but it will cost $250.00 to update your GPS. After 1.5 years, my GPS begins to flash signs at me stating "Map Location Unknown". Funny, it is my home location and it recognized it for a long time. Finally, dealerships do not even know how to direct you in getting it updated. I had to call around.


Favorite Features

Chrysler has still said nothing about their horrible brakes and rotors or the fact that there is only one company that makes the 19" tires which will cost you $267.00. Thank you once again for not disclosing that cost to the customer. I am embarrassed to be a Chrysler employee.


Suggested Improvements

I could understand a $50 upgrade for the GPS, but not over $200. I can buy a new Garmin that will last many years longer with new upgrades for free. And that is what we have done. Give me a break and stop nickle and diming your customer. Will never buy a car with GPS ever again.


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Brake problems
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By cynthia
on

Vehicle

2009 Dodge Journey R/T 4dr SUV (3.5L 6cyl 6A)


Review

I bought the journey r/t model in August of 09. At 12,000 mile they had to replace the front rotors and pads. Just took it back in at 16,000 mile they had to replace the fronts again and now the backs they say are shot. Had it in on several occasions before for electrical problems. Everything is fine otherwise and the r/t model is much better but the brake problems are getting to be too much. There is a class action law suit against Dodge for the brake problems.


Favorite Features

The car handles great. Has all the features and is great for the grand kids


Suggested Improvements

Put the truck brakes on this car and it would be 100 per cent better. And give a 20,000 mile warranty on them not 12,000


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Unhappy
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By andres
on

Vehicle

2009 Dodge Journey R/T 4dr SUV (3.5L 6cyl 6A)


Review

My Dodge Journey is a Lemon. The car has been idle for about 3 months now with no clear explanation as to what is wrong with it. It appears that all the electrical components in the car do not work. I am very disappointed with my first American car, although I was warned to be careful. I learned my lesson. Make sure you take care of everything prior to your warranty expiring, if not you will be paying dearly for unnecessary items that the dealer will tell "it is normal". File your complaints now and protect yourself.


Suggested Improvements

recall this car-refund our money


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Body problems
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By H.shirk
on

Vehicle

2009 Dodge Journey R/T 4dr SUV (3.5L 6cyl 6A)


Review

The car is an ok deal for the money. However, there is absolutely no acceleration at all unless you have the pedal to the medal. Lots of brake and rotor problems. The mirrors on the visors have both broken due to the heat in the summer. Seriously needs a recall. Took months to fix the passenger side and now waiting for the driver side to come in stock. Caution* Do not look in the mirror until the car has completely cooled down. That takes about 30 minutes or more by the way and then you will be freezing to death. Guess I would rather freeze than leave part of my rear melted to the seat.


Suggested Improvements

Body work mirrors, etc. Could use some more get up and go. Different tires. For an economical inexpensive SUV, you sure got the consumer on the only tire that size being over $238.00 per tire. Oh and you can just leave air in the tires no one has the tank for the other.


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Rather have my Jeep
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Rather have my Jeep
on

Vehicle

2009 Dodge Journey R/T 4dr SUV (3.5L 6cyl 6A)


Review

I will have my Journey back in the shop for the 2nd time due to a shaking in the front end and into the steering column after having the front suspension checked, and the tires balance for the 2nd time. PLUS we just had to replace the brakes and rotors front and back with only 31,000 all highway miles on it. What the heck! I didn't have to have that done until 65,000 miles on my Jeep liberty and no chassis vibration.


Favorite Features

The design of the car. Gas mileage is great.


Suggested Improvements

Chrysler. Get a clue! Fix the brake and rotor problem and reimburse us. Your customers pay for quality and you gave them crap. It would mean something if you would just acknowledge the customers complaints as valid Rather than giving excuses. Thank


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New brakes at 20,000
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Jerene
on

Vehicle

2009 Dodge Journey R/T 4dr SUV (3.5L 6cyl 6A)


Review

I also needed new brakes and rotors at 20,000. Normal wear and tear?? I think not. Now the low tire pressure light is flashing... the tire pressure is fine. I'm totally aggravated I have to go back so soon after the brakes to have this looked at. I'm disappointed to say the least.


Favorite Features

color


Suggested Improvements

interior design, too cramped for the driver, controls for dashboard displays (mileage, distance to empty, etc) are in an awkward place..


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14,000
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By cowlover
on

Vehicle

2009 Dodge Journey R/T 4dr SUV (3.5L 6cyl 6A)


Review

I got my dodge journey for valentine's days last year traded my 05 magnum sxt in low miles mint cond. to get this car and have nothing but issues. Tomorrow they are replacing lifters and other things on the engine to take care of my ticking noise. And in Dec I took it in for routine oil change and was told I had 80% left of brakes now 2200 miles and 3 months I have 10% left. I asked mgr what the heck? He said has not heard of any defect and just it is how I am driving but in the next sentence tells me that they revised the pads. So I asked what happened to my 70% he said tech must have read the pads wrong in dec. The mileage is bad also I am lucky if I get 13-miles per gallon .


Favorite Features

I love my bluetooth even though it had to be done a few times and love the seats rides ok for long driving. We do a lot of highway drives.


Suggested Improvements

Mileage, Brakes, Engines double check before giving to us and we end up paying for it.


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Doesn't brake well in the snow
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Kathy
on

Vehicle

2009 Dodge Journey R/T 4dr SUV (3.5L 6cyl 6A)


Review

This is my second winter with my Journey and I make sure that I go to the store the day before a big snow. I do not feel safe driving this car in the snow. It doesn't brake well at all. Also, when I make sharp turns, it makes a horrible clunking sound. I read in one of these reviews that it is an engine mount problem. I have to drive my Journey real easy it seems. Wouldn't buy this car again and would not recommend it to anyone.


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