6 of 7 people found this review helpful
Get Serious Dodge
By art3 on
Vehicle2014 Dodge Grand Caravan SE 4dr Minivan (3.6L 6cyl 6A)
ReviewAs an owner of 4 Caravans since 1985 I was seeking to replace my present Caravan with a 2014 "Grand Caravan." Much to my chagrin Dodge has a base seat in all but the SXT which has no height adjustment. This is not Grand at all as th tall driver does not have legroom. This I see has been noted by other consumer reviews. You can get a power seat that has decent adjustments, but your going to have to pony up serious dollars to get the SXT model. I contacted the Dodge Customer Assistance Center and this is their response,Dear Art:
Thank you for contacting the Chrysler Customer Assistance Center with your product improvement suggestion, however Dodge only works thru consumer forums. Thanks Dodge
Best FeaturesDear Art: "Thank you for contacting the Chrysler Customer Assistance Center with your product improvement suggestions. Our product research department uncovers and considers product improvement suggestions within customer focus groups. Our worldwide employees and affiliate supplier organizations propose ideas and work through the design and development phases. Chrysler Group cannot accept outside suggestions from individuals and customers at this time, although we certainly appreciate the time and effort you took to bring your idea forward." In other words Dodge is saying don't bother us with your suggestions and concerns.
Worst FeaturesAllow the height challenged to be able to buy a power seat in all models of the Grand Caravan rather than in only the SXT model.
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