While parked and unoccupied, the van shifted out of park on its own and coasted down into another parked car. Chrysler sent an inspector out who couldn't find anything wrong. They won't repair damage done to van in collision. They act like it never happened. Beware 08 van owners! Always set emergency brake when parked. Chrysler's customer service is not very impressive. We'll have to take them to small claims court for them to address the fact that it happened.