2002 Dodge Grand Caravan eX Consumer Reviews | Edmunds
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2002 Dodge Grand-caravan - Consumer Reviews

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2002 Grand Caravan Consumer Reviews

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Never again
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Dennis
on

Vehicle

2002 Dodge Grand Caravan eX Fwd 4dr Minivan (3.8L 6cyl 4A)


Review

Bought the van because of affordable pricing and good looks. Reliability and build quality are poor with several recalls and replacement of transmission, water pump, AC compressor, sway bar bushings and now the blower motor only works on high. Have replaced blower motor resistor but that only worked for a short time before it failed. Many other problems, thank goodness I took out the extended warranty on this thing.


Favorite Features

Power sliding doors and the seats are extremely comfortable, most comfortable car seats I have ever set in.


Suggested Improvements

Need a major improvement in quality and reliability. I will never again own another Dodge/Chrysler vehicle. They are still way behind everyone else in quality of product and reliability.


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Transmission problems
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By caravan driver
on

Vehicle

2002 Dodge Grand Caravan eX Fwd 4dr Minivan (3.8L 6cyl 4A)


Review

I had transmission problems with a previous model (1998 voyager se). When looking to buy the 2002 model, the salesman assured me that the transmission problems had been takem care of. He was wrong! Within a few months, there was a noticable bump in upshifting from 1st to 2nd. I took it to the dealer service dept, and they found nothing wrong. They said they did a "quick learn" on the transmission (never told me what that meant, even after i asked). Still a problem, took it back twice more over the next two years, they never admitted their was a problem. It's not a major issue yet, but it's getting worse. I'll never buy another Dodge product.


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It's a keeper
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By 2sapoton
on

Vehicle

2002 Dodge Grand Caravan eX Fwd 4dr Minivan (3.8L 6cyl 4A)


Review

We've been very happy with the van and Dodge service. Some early problems (ABS/traction control packed up at 350 miles, small head leak detected at 18K, both fixed under warranty), otherwise troublefree. Excels at long trips: very comfortable for four adults and two small kids, not fatiguing to drive. Leather interior is definitely worth it with kids. City gas mileage has been 17-20 mpg, on long trips from 22.5 to 24.5 mpg. At the time purchased, the only other van we found competitive was Honda's Oddysey, with a 3-month wait to get one from dealer allocation (and we checked with every dealer within 100 miles) for $3K higher street price. We intend on keeping it for at least 120K miles.


Favorite Features

Motorized side doors, leather interior, quality of rear seating (way better than Mazda or Toyota of same year), roominess. We had an episode in the rain with the careless driver of another car: the ABS system works well.


Suggested Improvements

Chrysler updated this model with disappearing rear seats, which would sometimes be helpful. I don't mind pulling our seats out of the van, but storing them is a pain. We got side- impact airbags, but newer vans have air-curtain protection the whole length of the passenger compartment.


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My Van
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Chris
on

Vehicle

2002 Dodge Grand Caravan eX Fwd 4dr Minivan (3.8L 6cyl 4A)


Review

My van has pros and lots of cons- the pros: powerful 3.8LV6 has nice interior and exterior abs. Now the cons- lots of trouble, the transmission had to be replaced at 70,00 miles, and the airbag sensors came on. The senor in the streeing wheel broke 2- 3 times.


Favorite Features

Big engine, lots of room in the back for a 6'2'' person like me. Big 16'' wheels.


Suggested Improvements

It needs to come up to date with other vans. It needs to have all air bags come standard like the side cutrain ones


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I like it!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By B. O'Brien
on

Vehicle

2002 Dodge Grand Caravan eX Fwd 4dr Minivan (3.8L 6cyl 4A)


Review

Purchased the vehicle used with 15k miles....have never had any problems of any kind. The engine has plenty of power and the power sliding doors and lift gate are great for our two kids. The interior could be a little more luxurious, but it is certainly adequate. Overall, it is very nice vehicle for families. The stock tires were pretty lousy, especially in the rain. We replaced them with Goodyear Assurance TripleTred's and it was a HUGE improvement. We also had to replace the front brakes at 27k miles.


Favorite Features

Power sliding doors (both sides), and power lift gate


Suggested Improvements

Upgrade the factory tires


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2002 Dodge Grand Caravan Utah
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By F. Tempel Riekhof
on

Vehicle

2002 Dodge Grand Caravan eX Fwd 4dr Minivan (3.8L 6cyl 4A)


Review

Ovarall a very good vehicle. For a good sized minivan, it is rather nimble on the road and rolls easily (better than my 1998. Good interior and comfortable seats. Power sides doors and tailgate work flawlessly. Vehicle is somewhat underpowered and would be better served by a 5-speed automatic transmission rather than the 4-speed. Transmission braking is useless. Uses a bit of oil.


Favorite Features

Power sliding doors and tailgate.


Suggested Improvements

Increase power and 5-speed automatic transmission.


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Not Too Happy about Dodge
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Not Too Happy
on

Vehicle

2002 Dodge Grand Caravan eX Fwd 4dr Minivan (3.8L 6cyl 4A)


Review

I am a sucker 3 times over. Several nagging problems. It started with the power steering. It started getting really loud and whining and I took it to Dodge and they said there was an issue with some hoses that needed to be replaced. Later it came out as a recall. The back power liftgate is quirky. Sometimes it opens and sometimes it does not. The drivers seat squeaks horribly when you go around turns or your body shifts in the seat. The brakes were done at 27000 miles and I have had to take it back 3 other times. What a ripoff!


Favorite Features

Power sliding doors, styling


Suggested Improvements

Rework with some quality improvements. They don't hold their value at all. Lower price because it does not compare to many other minivans.


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no 5 star here
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By jabenj
on

Vehicle

2002 Dodge Grand Caravan eX Fwd 4dr Minivan (3.8L 6cyl 4A)


Review

After 3300 miles the trouble began. ABS sensor failed, power sliding door stopped working. At 5000 miles the power steering cooling line ruptured. At 5700 miles the A/C compressor seized, necessitating a tow from the highway. 6000 miles, excessive noise from the front end. 3 trips to the dealer & 4000 miles--it's getting louder. 13mpg in city,unacceptable for a sticker claiming 18mpg!!!


Favorite Features

Inferno Red paint, power passenger doors and liftgate


Suggested Improvements

Don't know where to start. Quality?


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The World's Greatest Minivan
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By dodgefan
on

Vehicle

2002 Dodge Grand Caravan eX Fwd 4dr Minivan (3.8L 6cyl 4A)


Review

This vehicle looks and drives as great as a sports car. The stereo is awesome, and the power- operated sliding doors and liftgate are useful and fun to use. If there's one thing that could be improved, it's the flexibility of options. First of all, the base SE model has a very limited set of options. I would have gone for that, if rear air and power locks/windows/cruise control could be combined. It's good that this is possible for 2003. The Sport has many options, but the value is poor, and my wife wanted the power doors and liftgate, so we decided on the eX. Still, this van outclasses the Honda Odyssey in EVERY area but safety, only by a small margin.


Favorite Features

CD/Cassette radio, great style, power sliding doors and liftgate, reasonable price, interior gadgets, driving dynamics


Suggested Improvements

lower price about $1000 on Sport, and $750 on eX; if this is done, I'm sure this will greatly increase sales


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The World's Greatest Minivan
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By DodgeFan
on

Vehicle

2002 Dodge Grand Caravan eX Fwd 4dr Minivan (3.8L 6cyl 4A)


Review

This vehicle looks and drives as great as a sports car. The stereo is awesome, and the power- operated sliding doors and liftgate are useful and fun to use. If there's one thing that could be improved, it's the flexibility of options. First of all, the base SE model has a very limited set of options. I would have gone for that, if rear air and power locks/windows/cruise control could be combined. It's good that this is possible for 2003. The Sport has many options, but the value is poor, and my wife wanted the power doors and liftgate, so we decided on the eX. Still, this van outclasses the Honda Odyssey in EVERY area but safety, only by a small margin.


Favorite Features

CD/Cassette radio, great style, power sliding doors and liftgate, reasonable price, interior gadgets, driving dynamics


Suggested Improvements

lower price about $1000 on Sport, and $750 on eX; if this is done, I'm sure this will greatly increase sales


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