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Used 2013 Dodge Durango Consumer Reviews

3.8 out of 5 stars
32 reviews
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Pros
Cons
5 out of 5 stars

After 1100 miles

waygrabow, 01/10/2013
2013 Dodge Durango Crew 4dr SUV AWD (3.6L 6cyl 5A)
76 of 77 people found this review helpful

It is everything I expected. The Durango got a good review from Edmunds staff, and I have learned to trust their reviews. Consumers Reports also rated the Durango tops in customer satisfaction which says something. This is the first Chrysler product I have ever purchased. I looked at the Explorer, CX-9, new Pathfinder, Highlander, and Pilot also. The Durango matches the others in most attributes and exceeds them in having the shortest turning radius (maneuverability), longest driving range, and highest towing capacity. It is also great looking.

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4 out of 5 stars

Love/hate relationship

Rastara, 10/14/2015
updated 04/19/2016
2013 Dodge Durango SXT 4dr SUV (3.6L 6cyl 5A)
38 of 40 people found this review helpful

I'm having a love hate relationship with my 2013 Durango SXT. Currently at 64k miles. This truck does everything I want it to- the ride is great incl. acceleration , braking, comfort etc. gas mileage is great IMO for the size of the vehicle- up to 28mpg with the amply powered V6. It also tows my 5x10 cargo trailer with ease. Having said this, there have been recalls incl. a new alternator, fuel pump relay, brake booster shield. When I had the truck at the dealer they discovered a leaky water pump, (replaced/covered by warranty),a cracked thermostat housing (covered), a blown rear shock(not covered) which took the rear sway bar bushings with it. Also had an AC problem blowing warm air (covered). So I had the shocks replaced at a cost of $320 incl. parts. My main concern is on the first trip to the dealer for recall work it was discovered the main wiring harness was pinched between the body and frame in the engine compartment. They "fixed" it at the dealer but WTF does that mean? To me it is a clear indication of a build quality issue. I luckily purchased the 5yr 100k mile warranty from Chrysler or else I would have to pay a huge repair bill. This truck has the superb Mercedes 5 speed tranny which is rated to 600 hp. The dealer has been good and no complaints there. So there it is, the good and bad. Having owned my share of vehicles, the Japanese are catching my eye simply because of their reliability, that is a fact.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

40,000 hard miles later

lheckert, 10/14/2014
updated 10/17/2016
2013 Dodge Durango SXT 4dr SUV AWD (3.6L 6cyl 5A)
44 of 47 people found this review helpful

Having owned multiple vehicles (cars & SUVs) I knew what I what on my must have list when I began my search. After extensive research I had decided that the Durango was it. My Durango SXT now has 40,000 miles, hard miles, and has never let me down. I have religiously changed my oil every 10,000 miles with synthetic and just put 4 new tires on it. Generally I would be considering to trade a year in with 40k miles but not with the Durango, I plan to keep her for the duration. UPDATE: At 75,000 miles the transmission started to fail. After leaving me sitting it was taken to the purchased from dealership. Once out of the shop it continued to stutter and jerk, at almost 89,000 miles it was traded.

Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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4.5 out of 5 stars

Fits my family's needs... perfectly

m_mora15, 10/03/2013
2013 Dodge Durango SXT 4dr SUV (3.6L 6cyl 5A)
12 of 13 people found this review helpful

I did an exhaustive search (in other words: I was looking for a bargain). We weren't looking for anything fancy, but we had to find an SUV with 3-rows, decent mpg's, something we can take camping, doesn't look like a giant rollerskate (quadruple check)... And we found one, the 2013 Dodge Durango. First, I REALLY like the exterior. The front looks very manly. The side view is ok, but the rear is reminiscent of older BMW's and its cousin the JEEP Grand Cherokee... fancy. Plenty of room for our luggage with the 3rd row folded down. Overall, very attractive vehicle.

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1 out of 5 stars

New Durango mistake

Larry B, 09/28/2016
updated 03/31/2022
2013 Dodge Durango SXT 4dr SUV (3.6L 6cyl 5A)
18 of 21 people found this review helpful

Update to previous review. Had to trade in the Jeep Wrangler due to engine issues. Even though the vehicle was under warranty, reliability suffered and once again we lost money on the vehicle. At this point, we drive a KIA which has proven to be more dependable with better service and fuel economy. No longer a MOPAR fan. Owned a 2007 AWD Durango which we gave to our son and it's still running strong with 115,000 miles, no problems. I assumed that the new design would be just as dependable and that was a mistake. We traded our perfectly good F150 in on a new 2013 Durango with 10 miles on the odometer and started having problems on the way home from the dealership. Over the next month, the Durango spent most of it's time in the shop at great inconvenience to us, and no support from the Dealership that sold it to us. It broke down for the last time on a road trip with our grandchildren and I was able to get it to a local Dodge dealer where I left it for the last time. This ordeal lasted 45 days (and 1,500 miles) after purchase before Chrysler resolution finally agreed to make an exchange for another vehicle. I was given a 2014 Durango in exchange at a cost of approximately $2000 difference, and no reimbursement for my out of pocket expense for cab fare, car rental etc. Very disappointed with both Chrysler, and the dealership involved. We drove the 2014 for awhile, and then started getting recall notices so I traded it in on a 2014 Jeep Wrangler Unlimited and lost another $3500 in the transaction because the Durango's don't hold their value. The Jeep Wrangler is on a different platform with better dependability and resale and we have had no problems in 35,000 miles. I don't recommend the Durango (or Jeep Grand Cherokee) to anyone because of the electrical problems they have since they are built on the same platform.

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