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Average Consumer Rating 125 Total Reviews
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Performance
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Value
Fun-to-Drive
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Exterior Design
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Reliability
Looks nice, but don't tow with it!
By sburkett on
Vehicle
2002 Dodge Durango SLT Plus 4WD 4dr SUV (4.7L 8cyl 5A)
Review
Lots of interior room, even the third row seats are usable by adults. Interior quality is good, not flashy, but everything you need is right at hand and functional. Seemed like the perfect balance of size, seating capacity and towing capabilities. But two trips out with our 6000 pound trailer, and both resulted in a blown out rear end. Chrysler will only fix broken parts, refuses to look into cause, so we'll probably be on rear end number three next week. Truck has 3000 miles on it and is currently stranded 200 miles from home.
Favorite Features
Appearance, power, size.
Suggested Improvements
The rear-end failures could be a fluke, but Chrysler needs to seriously improve their customer service. CS reps won't even authorize full reimbursement for my Chevy Metro rental car. You won't catch me in a Chrysler product again.
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