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FRONT END FACTORY TOLERANCE AT LIMIT
By kwethington1 on
Vehicle
2004 Dodge Caravan SXT 4dr Minivan (3.3L 6cyl 4A)
Review
This is our second Plymouth/Dodge van. We bought both new. The 98 was great. This van will not align without changing the toe-in to make up for the left veering. The front right side of the axle, is at the factory limit of degrees forward of ideal, the the front left side axle is at the factory limit for back of ideal. Consequently, when aligned, properly, the car is 3 or 4 degrees out of straight and veers left, a lot. The dealership kept it running straight when it was under warranty. It left the factory, driving straight. Both had to set the toe-in off to do this.
Favorite Features
Once the warranty was out, we took it to a reputable automotive garage, where they told us the truth, only by setting the toe-in out, can you get the car to drive straight. Two other garages confirmed this. Consequently, the tires wear much faster than they should. My favorite feature is, this Caravan made me realize, Chrysler has management that puts immediate sales ahead of customer loyalty and repeat business. Their motto is not, "Quality is job one, it is, get it out, quick, and get it sold, and make sure the dealerships play along. Dodge did us a favor. Never again.
Suggested Improvements
Prove to us you have changed your ways. FAT CHANCE. When last I checked, you still had the loosest engine tolerances in the industry.
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