The van has been surprisingly reliable. No major problems in almost 9 years. It can't be beat for utility in hauling people or their cargo. It is a comfortable vehicle to travel in, althought the performance is, well, van-like.
Flexible interior room, reasonable value, and so far, very reliable.
A small thing, but it would have been nice to have map pockets in the front door panels, like many vehicles have. I've got some rust developing on the edge of the back hatch door, which I've seen on other vans of a similar age.