Print | Edit this listing

Russ Darrow Toyota Scion Sales Reviews

  • 2700 W Washington St
  • West Bend, WI 53095 (map)
  • Chat with Dealer
Sort By:
Sales Rating unpleasant buying experience Written by aspec1 on 09/10/14 12:55:05 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I recently bought a new 2014 fj cruiser ttue from russ darrow toyota in west bend wisconsin. I found the vehicle on their website, and called them and was put in touch with cole l., who remained my contact thru out the transaction upon agreeing upon the the price ( which included some extra stuff li...
Read the full review

Sales Rating Took us for a ride :( Written by buchanan1 on 06/04/14 12:36:17 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

1. We were told $20,000 out the door, so we took off work and drove 2 1/2 hours to buy the car. Once there, they took hours trying to get us to pay more. We finally settled on final cost almost $1500 MORE than we agreed to on phone. 2. The ad online clearly stated, "PREMIUM HEATED LEATHER SEATS." T...
Read the full review

Sales Rating Very rude Written by tia_maxwell on 03/23/14 08:00:58 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I came in to check out a car and worked with Ralph. I was interested in the car, however; he was rude to both me and my mother. He was unwilling to Negotiate price and probably assumed because i was a young woman he could take advantage of me. I do not stand for that treatment. Ralph has lost Russ D...
Read the full review

Sales Rating Untruthful Written by tazmanian2 on 03/01/14 02:18:56 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

They tricked us into driving over an hour for a good trade in and good value on used car for my son....they offered us $2000 less on our trade than KBB and NADA, even after we agreed on trade price over phone...they admitted car was clean and just said they weren't going for much now....really a 200...
Read the full review

ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411