Wisconsin Dealerships - Russ Darrow Chrysler Dodge Jeep Ram of West Bend Wisconsin
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Russ Darrow Chrysler Dodge Jeep Ram Sales Reviews

  • 2700 W Washington St
  • West Bend, WI 53095 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating NOT Impressed Written by John9017 on 08/31/16 02:16:51 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Everyone at the dealership was very friendly and polite. The "fair market value pricing" left very little room to bargain. Then they add a handling fee of $299 onto every vehicle they sell. The airbag warning light came on shortly after I left the lot. They said there was nothing they could do t...
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Sales Rating Purchase of Jeep Grand Cherokee Written by dobie07 on 03/09/16 11:59:13 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Overall, it proved to be a very satisfying and painless buying process. Our sales reps were Dana and Ray and they both were professional and patient in our meetings. The only negatives were the multiple attempts (as all dealers do) to persuade us to Finance our purchase. I felt the bottom line w...
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Sales Rating New jeep 2015 Patriot :) Written by ShanR on 08/18/15 04:56:07 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just recently purchased my 2015 jeep patriot and was very happy with the service that I received from your dealership. Everyone was very helpful and answered all my questions. I would definitely buy another vehicle from you guys thanks for all your help. Brian, New Car Manager was excellent and Reub...
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Sales Rating Five time repeat customer for a reason!!!!! Written by JoeChallPatr on 02/18/15 06:52:00 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We have purchased five vehicles from Russ Darrow now, a Kia, two Nissans, a Dodge, and a Jeep. I believe in the business model Russ Darrow group uses to instill a comfortable shopping and buying process, excellent staff training, great selection, great rebates, great financing options, great follow ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Watch what you sign!! Written by eek2 on 04/29/14 03:37:33 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I feel so sick about our deal. We agreed on an "out the door price" then signed the contract. A week after our paperwork arrived in the mail, we noticed that they charged us for a rust package we said no to. LESSON LEARNED!! Please have the finance guy go through the purchase contract line by line w...
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