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Russ Darrow Chrysler Jeep Dodge Ram Sales Reviews

  • 3502 Lancaster Dr
  • Madison, WI 53718 (map)
  • (888) 313-1021
  • Chat with Dealer
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Sales Rating Awful car buying experience Written by jenny48 on 07/31/14 07:51:26 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Awful car buying experience! The lack of ethical integrity and customer service was unbelievable. After several emails and a letter to the General Manager, nothing was done to rectify the situation. I finally received an acknowledgement and "hope you'll do business with our service department-they h...
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Sales Rating courtesy and customer service missing Written by Tom1967 on 07/01/14 06:37:16 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

The following e-mail was sent to my Salesman at Russ Darrow Madison West location following a very disappointing experience: As a sales and marketing professional for more than 35 years, the poor customer service and misleading sales techniques I recently experienced at Russ Darrow necessitate this...
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