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Love my XTS!

Written by pattersond on 05/10/13 02:11:41 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Mike K., Jacob and Nate were excellent to work with. Mike found the perfect car for my needs and had it ready for me to test drive within 24 hours, bringing it in from the Neenah store. He gave me an excellent price on the XTS and for my trade on my STS. Jacob took care of my technical needs, teaching me about my new CUE system. He was patient and allowed me to take the lead, asking the questions most important to me, then filling in the gaps. He's offered ongoing assistance. Nate was extremely efficient when it came time to complete all the paperwork. All in all, it was a very pleasant experience. I have purchased many cars from Bergstrom's and will continue to be a loyal customer because of the excellent service they offer.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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