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John Paul's Buick GMC Service Reviews

  • 3615 S 108th St
  • Greenfield, WI 53228 (map)
  • Chat with Dealer
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Service Rating Great Service By Buick1955 on 12/19/14 09:53:44 AM PST
Recommend this dealer? Yes

Had to cancel for the second time my appointment due heath and a business (last min.) trip. When I called the second time to cancel I said I would have to fine somewhere to get my oil change before my trip. During our discussion the Service Adviser though there was a cancelation and there was and I ...
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Service Rating Transmission replacement By boxster9 on 10/18/14 11:30:29 AM PDT
Recommend this dealer? Yes

The work was completed sooner than I had expected and the service rep kept me informed on progress and costs.
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Dealer Response

Thanks for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service w... Read more

All Comments (1)
Service Rating Oil Change and Tire Rotation By LTKPM001 on 09/11/14 09:24:07 AM PDT
Recommend this dealer? Yes

I arrived about 25 minutes early and was pleasantly surprised that I was still out of there in less than a half and hour!
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Dealer Response

Thank you for the amazing review! It's a pleasure to hear that our service team was able to accommodate your vehicle's maintenance issue earlier than expected. If you need anything else in the future, please do not hesitate to reach out to us at any time. We a... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating No Communication By notsatisfied1 on 07/02/12 01:44:31 PM PDT
Recommend this dealer? No

I scheduled an appointment to services and quotes of additional work. It took over 3.5 hours while I waited. When I asked why it took so long, they said they had so many other customers and my appointment only meant they would get to it that day. Never going back because they failed to communicate t...
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