Van Horn Hyundai of Fond du Lac Sales Reviews
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Van Horn Hyundai of Fond du Lac Sales Reviews

  • 6652 Esterbrook Rd
  • Fond du Lac, WI 54937 (map)
  • (855) 274-4570
  • Chat with Dealer

Sales Reviews

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Sales Rating Horrible Written by Roximello on 06/29/16 07:02:57 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

this place has the worst service and costumer service. They sold us a used vehicle and we spent more getting it fixed by them than we did driving it. Then left with nothing and they could care left. I was there today for a different reason and Erik in service department is the rudest ever. I wasn't ...
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Sales Rating Beware of that DOC fee Written by newbuyer40 on 05/30/16 07:07:24 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Just bought a used vehicle from Beau. He was pleasant and professional but Van Horn has the highest documentary fee that I have ever paid in over 40 years of buying cars. I should have continued shopping but I let myself become too attached to their car and its features.
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Dealer Response

Thank you for the opportunity to earn your business with your recent vehicle purchase. We were happy to hear that Beau was able to create a pleasant and professional purchase environment throughout your visit. If you have any questions about the documentation ... Read more

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Sales Rating Great leasing experience Written by GaryyJj123 on 05/23/16 11:55:35 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My lease on my 2013 Hyudai Sonata was coming due in a few months. I had leased my vehicle from another dealership and had called their sales manager, who never returned my call. I stopped at Van Horn, which is the closest dealership to my home to begin my research on a new car to lease. I looked aro...
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Dealer Response

GaryyJj123- I appreciate you taking the time to write such a glowing review of your recent car buying experience! Keith is a highly valuable member of our staff and his many years of experience with the Hyundai brand make him an incredible resource for his cu... Read more

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Sales Rating Buyer beware Written by tandem3 on 05/21/16 07:04:19 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was looking at 2007 Honda CRV for$12000. It was a nice vehicle and a mechanic agreed. I did notice the alignment was off and they said they said they would fix alignment if I purchased vehicle. That is nice but for an easy fix do that before people drive it. This vehicle also has a mismatched ti...
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Dealer Response

tamdem3 - Our team appreciates receiving feedback from our customers, positive or negative, in an effort to continue to grow and evolve as a team. We pride ourselves in providing exceptional customer service and creating an overall genuine environment. We sin... Read more

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Sales Rating [non-permissible content removed] Written by malumulam on 05/07/16 07:13:36 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

me in looking to trade in my car. Don't have the best credit and needed the new vehicle because my old one was about to fall apart. Told them I didn't want to drive all the way unless I could finance. Came in with the understanding that the car was 5500. Since I couldn't finance anywhere else they g...
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Dealer Response

Thank you for sharing this information and we apologize for things that got in the way of you having a better experience. We want you to know that we always strive for the highest customer satisfaction. It is not our intent to be dishonest or deceive anyone in... Read more

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