Wisconsin Dealerships - Van Horn Hyundai of Fond du Lac of Fond du Lac Wisconsin
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Van Horn Hyundai of Fond du Lac Sales Reviews

  • 6652 Esterbrook Rd
  • Fond du Lac, WI 54937 (map)
  • (855) 274-4570
  • Chat with Dealer

Sales Reviews

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Sales Rating Outstanding Experience, Until We Met with Evan in Finance Written by alchemist68 on 08/14/16 12:38:46 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

In the market for a new vehicle and Keith was helpful, knowledgeable and kind. Worked with us to find the right vehicle and did a dealer trade under a tight deadline and all was well until... Met with the finance manager Evan and the sales contract was drawn up incorrectly. Granted we were the ...
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Dealer Response

alchemist68- Thank you for sharing this information and we apologize for things that got in the way of you having a better experience. We want you to know that we always strive for the highest customer satisfaction from the second a customer walks into our sh... Read more

All Comments (1)
Sales Rating Kevin and Luke went above and beyond Written by wisconnie_egg on 08/11/16 06:31:49 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

From the moment I stepped on the lot I knew I was in good hands with Kevin and Luke. They didn't pressure me into any decisions and gave my fiance and I plenty of space when we needed it. They gave me the maximum value for my trade in and found me an interest rate to help me get to the payment lev...
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Dealer Response

wisconnie_egg - Thank you for taking a moment to leave feedback for Kevin and Luke! I'm so glad to hear how wonderful your experience went. Congratulations on your new vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive

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Sales Rating Thank you! Written by thankyou6 on 08/04/16 03:23:35 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

It's been awhile since I needed to purchase a vehicle and I was not looking forward to it. I was totally surprised by how Trevor was so easy to work with. It was great experience and I was able to get a new Elantra Limited at a very good price. Evan and Diedre also contributed to positive purchasing...
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Dealer Response

thankyou6- I'm so glad to hear what a fantastic experience you had working with Trevor! We hope you enjoy driving your new Elantra limited for many years to come! Please let Trevor know if you have any questions about your new vehicle.

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Sales Rating Go somewhere else! This experience was a piece of work!! Written by deigirl on 07/19/16 12:28:18 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

First salesman admitted that I knew more about trucks than him, so he couldn't answer any of my questions. I had to call Ford with the VIN to get my questions answered. Then the detail department couldn't get the truck clean - they even resorted to sending the truck into town to get cleaned beca...
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Dealer Response

deigirl - Thank you for sharing your information and again we apologize for things that got in the way of you having a better experience. Our team appreciates you taking the time to work with our management team to find a resolution to the problems that occur... Read more

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Sales Rating Disappoint and bad experience Written by Newcar2017 on 07/11/16 08:17:12 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We started off with a great rapport with an online contact. Then it all went downhill from there once we arrived. We were greeted in parking lot by "hi have you been working with anyone?" No handshake, no how are you, no introduction by name. We were brought inside and after a few road tests in diff...
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Dealer Response

Newcar2017 Our intention with every guest is to leave them with a warm comfortable feeling and hopefully they want to return to us for service and future business. It would be very understandable if we have lost that trust. We appreciate you taking the time... Read more

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