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Urse Dodge Chrysler Jeep Ram Service Reviews

  • 14 Tygart Valley Mall Loop
  • White Hall, WV 26554 (map)
  • Chat with Dealer
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Service Rating Inept service department By badserviceUrse on 02/14/14 08:14:26 AM PST
Recommend this dealer? No

Urse is about the most unprofessional dealer I've ever dealt with. Bad service, no quality control, layers of managers that keep passing the buck, return calls are non existent. Our Jeep was in their shop more than 3 months out of the first 6 that we had it. We would pick it up with the same problem...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Bad service By csatterfield on 05/03/12 10:14:37 PM PDT
Recommend this dealer? No

Was told I need to call warranty service company myself to call and gat prior approval for any work to be done, was never told of this at time of purchase of vehicle. Took vehicle in for work and was told didn't call and sched which I did at that tint I was told they wouldnt have done work anyway ca...
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