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Rosenthal Nissan Mazda Sales Reviews

Overall Rating:
1.9 stars
Reviewed by 
4 members
Sales Associate:
2.0 bars
Vehicle Inventory:
2.8 bars
Finance Department:
2.0 bars
Trade-In Process:
1.5 bars
Buying Process:
1.3 bars
DEALER INFORMATION:
Rosenthal Nissan Mazda
8525 Leesburg Pike
Vienna, VA 22182
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HOURS:
Sunday
12:00 pm- 6:00 pm
Monday
9:00 am- 9:00 pm
Tuesday
9:00 am- 9:00 pm
Wednesday
9:00 am- 9:00 pm
Thursday
9:00 am- 9:00 pm
Friday
9:00 am- 9:00 pm
Saturday
9:00 am- 9:00 pm

1-4 of 4 Reviews

Sales Rating:
2.0 stars
Sales Associate:
2 bars
Vehicle Inventory:
2 bars
Finance Department:
N/A
Trade-In Process:
N/A
Buying Process:
2 bars
Negative experience at Rosenthal Mazda
by firstmazdaever on 07-12-08 (08:31PM)
Pros:
none - a negative process
Cons:
waste of time

Spent over an hour going back and forth over my requirements.  Instead of just saying no, they can't meet my needs they wanted to discuss every other option possible.  It was a frustrating experience to deal with sales people incapable of listening to the clients needs.


Would not recommend th...

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Sales Rating:
1.5 stars
Sales Associate:
1 bars
Vehicle Inventory:
3 bars
Finance Department:
N/A
Trade-In Process:
1 bars
Buying Process:
1 bars
An Insulting Experience
by wenslp on 06-27-08 (03:38PM)
Pros:
none
Cons:
pushy salespeople

Recently, I visited Rosenthal Nissan in hopes of purchasing a 2009 Nissan Murano. As a single, professional woman walking into the dealership, I felt confident that I would be able to strike a fair deal on the car I wanted. This was totally impossible due to the salespeople at Rosenthal. From the...

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Sales Rating:
2.4 stars
Sales Associate:
4 bars
Vehicle Inventory:
3 bars
Finance Department:
2 bars
Trade-In Process:
2 bars
Buying Process:
1 bars
Rude Manager at Rosenthal Mazda, Tysons Corner, VA
by kashifali01 on 12-26-07 (07:22PM)
Pros:
Sales associates Sharjeel and Daerius seemed courteous, resourceful and knowledgeable.
Cons:
Store manager, finance manager and trade-in process.

Hamid - the manager - was rude, arrogant, and [violative content deleted]. Hamid stalled me a long time on investigating lease quotes for a CX7 and CX9 by instead sending me out in the rain with an associate to look at inventory - which he at first denied he had ("we have no CX7 Touring in stock,...

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Sales Rating:
1.7 stars
Sales Associate:
1 bars
Vehicle Inventory:
3 bars
Finance Department:
N/A
Trade-In Process:
N/A
Buying Process:
1 bars
very very poor service
by sandeepmilar on 09-13-07 (01:39PM)
Pros:
Nothing
Cons:
poor customer service

I went to compare quotes from another dealership. The manager was extremely rude and actually told me that I should go to the other dealership and buy it right now. Extremely rude and pompous.

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