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Jim Robinson Toyota Scion Sales Reviews

  • 55 Robinson Dr
  • Triadelphia, WV 26059 (map)
  • Chat with Dealer
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Sales Rating Shady use car dept Written by cyclops24 on 04/19/14 06:06:51 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Purchased a used vehicle ($50k) from them. Greg B (used car sales mgr) and my sales associate promised me they'd take care of everything cause that's just how they do business. Second electronic key fob was missing from vehicle which is how the car is started as it is keyless. Told me no problem the...
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Dealer Response

I would like to sincerely apologize for your negative experience purchasing a used vehicle from our dealership. I assure you this is not typical of our team. We strive to provide our customers with exceptional experiences. I would appreciate the opportunity to... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating An Excellent Car Buying Experience Written by nam1238 on 08/02/11 08:04:11 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have purchased 2 vehicles from Robinson Toyota and both times their customer service exceeded my expectations. Jack, the sales person and Vinny Costain, the sales manager were friendly, informative, knowledgeable and fair. I was not pressured in any way. A true consultative sale which made my wife...
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Sales Rating Satisfied Repeat Customer Written by davec611 on 03/08/11 03:10:09 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We have bought seven vehicles from Jim Robinson Toyota over the years. Doug Agnew has been our salesman for the last six vehicles. We have found Jim Robinson salespeople to be professional, courteous and true to their word. Doug exemplifies those qualities. He finds the car (color and options) we wa...
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Sales Rating Always worth the drive Written by irish61 on 11/30/10 12:00:00 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We have been doing business with Jim Robinson Toyota for fifteen years. Our experience there is always good and we appreciate the professionalism of the staff, both in sales and service. Our most recent purchase was a Rav 4 and our salesperson was so knowledgeable about the vehicle that every one of...
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Sales Rating Amazing Experience Written by nickers624 on 11/11/10 12:00:00 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

My experience at Jim Robinson was very good. My sales rep. Chris Donaldson was very good to me and explained everything I needed to know about prices, quality, and showed me all of my options until I found something I really liked. He explained the vehicle inside and out and the customer service wa...
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