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Jim Robinson Toyota Scion Sales Reviews

  • 55 Robinson Dr
  • Triadelphia, WV 26059 (map)
  • Chat with Dealer
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Sales Rating Tundra purchased from Robinson Written by HiggDL on 11/16/14 01:55:47 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The staff was knowledgeable and friendly and I could tell my time was important. Everything was taken care of promptly and with a smile.
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Dealer Response

Thank you for leaving us this terrific feedback! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. For all of our customers who walk through our doors we want to demonstrate world class se... Read more

All Comments (1)
Sales Rating Excellent Sales and customer care! Written by Renee_P on 10/11/14 04:25:24 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Ryan Bachman was excellent! He treated us like we were the most important customers of the day, and we appreciated that! We bought a Toyota Rav4 and will be back when it is time to buy a truck!
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Dealer Response

Thank you for sharing this terrific review, Renee! We're very happy to hear that Ryan was here to help you and treated you with the customer service we know you deserve. We strive to keep our guests satisfied and we're very happy to hear that this was achieved... Read more

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Sales Rating Rav4 Written by Trkstr on 09/15/14 08:42:37 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The people were great, they were informative, they listened, they weren't pushy which was a big thing for me, the dealer followed up with me after we first spoke. Everything was handled very professionally
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Dealer Response

We appreciate the time it took for you to leave us this terrific review. ItÂ’s delightful to know that our team provided you with an informative, attentive, professional and non-pushy service during your visit. We strive to keep our guests satisfied and we're ... Read more

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Sales Rating 2014 RAV LIMITED Written by SFR on 08/08/14 05:45:38 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The entire staff was so helpful, friendly and experienced. My salesman was the best. He went over and beyond to help me and took his time explaining my new car to me. It was a pleasure working with Darnell F and Vinnie C.
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Dealer Response

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Darnell and the rest of the staff are great people person and they strives to create a positive buying experience for every customer. They wil... Read more

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Sales Rating Shady use car dept Written by cyclops24 on 04/19/14 06:06:51 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Purchased a used vehicle ($50k) from them. Greg B (used car sales mgr) and my sales associate promised me they'd take care of everything cause that's just how they do business. Second electronic key fob was missing from vehicle which is how the car is started as it is keyless. Told me no problem the...
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Dealer Response

I would like to sincerely apologize for your negative experience purchasing a used vehicle from our dealership. I assure you this is not typical of our team. We strive to provide our customers with exceptional experiences. I would appreciate the opportunity to... Read more

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