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Thomassen Family Automotive Center Service Reviews

  • 100 S West St
  • Charles Town, WV 25414 (map)
  • Chat with Dealer
Service Rating:

Never go here for service

Written by gjordan3 on 10/10/11 03:24:19 PM PDT
Recommend this dealer? No

First the dealership did not have parts needed for my t-bird even thou I had an appointment. Since they could not do all of the work, I just got an oil change. When I left the dealership, I started having problems with the car. I took the car back and they told me that they had not put the oil filter on all the way (car was leaking oil).


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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