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L & S Toyota of Beckley Service Reviews

  • 248 Auto Plaza Dr
  • Beckley, WV 25801 (map)
  • Chat with Dealer
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Service Rating Corolla By Samuel316 on 11/16/14 07:39:00 AM PST
Recommend this dealer? Yes

The Toyota product is excellent and the L&S Toyota team does an outstanding job. My next vehicle will be another Toyota.
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Dealer Response

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the L&S Toyota of Beckley experience. We look forward to working ... Read more

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Service Rating Awesome Service! By 12mlc34 on 10/30/14 05:50:13 PM PDT
Recommend this dealer? Yes

Awesome service department! These folks care about their customers. I've been doing business with L&S Toyota for 12 years and they have made me feel like part of their family.
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Dealer Response

Thank you for your kind words. We feel our service department is what makes LS Toyota of Beckley special. Reviews like yours help us to make sure that we are meeting the needs of our customers, and we are glad to hear that you were pleased with your visit. We ... Read more

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Service Rating customer satisfaction By 1lesleyC on 10/04/14 06:46:50 AM PDT
Recommend this dealer? Yes

Very thorough. Taking the time to explain even the smallest things that I can't figure out. Haha. Patient. Customer service is excellent. Organized, efficient and appointments done in a timely manner, even on a busy schedule.
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Dealer Response

We are dedicated to providing top-quality service, and we are ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At LS Toyota of Beckley, we value our customers, and we look forward... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating L&S Service By ratethisdealer on 04/07/10 12:00:00 AM PDT
Recommend this dealer? No

I have been to their service area for the last year and a half. They do good work and are pleasant. They do seem to be too pushy about "finding" something else to replace for a hefty price.
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