L & S Toyota of Beckley Service Reviews Dealerships
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L & S Toyota of Beckley Service Reviews

  • 248 Auto Plaza Dr
  • Beckley, WV 25801 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating Toyota Service Department By DonellaS on 07/11/15 10:30:50 AM PDT
Recommend this dealer? Yes

They are polite and friendly. The service reps seem to genuinely care and want to help you. I will always take my vehicle to them.
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Dealer Response

Thanks for your outstanding review, Donella! I'm very happy to hear that we were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.... Read more

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Service Rating scheduled service By ryder_15 on 04/04/15 10:16:00 AM PDT
Recommend this dealer? Yes

I have always been treated with respect, kindly, the staff are always smiling, and waiting has never been very long. I would send anyone to your service dept. even if they did not have a Toyota.
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Dealer Response

We appreciate the time it took for you to write this review. It is our goal to treat all of our customers with the kind of customer service you described and we are glad we achieved that. Once again, we appreciate your business and hope you will keep in touch ... Read more

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Service Rating Great Service By Bikester on 12/20/14 09:31:56 AM PST
Recommend this dealer? Yes

Promptness. I appointment was at 9:30 and my vehicle was taken into the service area on time. Expertise. The service department, both in the office and shop are experts at what they do.
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Dealer Response

Thank you for your kind words. We feel our service department is what makes LS Toyota of Beckley special. Reviews like yours help us to make sure that we are meeting the needs of our customers, and we are glad to hear that you were pleased with your visit. We ... Read more

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Service Rating Corolla By Samuel316 on 11/16/14 07:39:00 AM PST
Recommend this dealer? Yes

The Toyota product is excellent and the L&S Toyota team does an outstanding job. My next vehicle will be another Toyota.
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Dealer Response

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the L&S Toyota of Beckley experience. We look forward to working ... Read more

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Service Rating Awesome Service! By 12mlc34 on 10/30/14 05:50:13 PM PDT
Recommend this dealer? Yes

Awesome service department! These folks care about their customers. I've been doing business with L&S Toyota for 12 years and they have made me feel like part of their family.
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Dealer Response

Thank you for your kind words. We feel our service department is what makes LS Toyota of Beckley special. Reviews like yours help us to make sure that we are meeting the needs of our customers, and we are glad to hear that you were pleased with your visit. We ... Read more

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