L & S Toyota of Beckley Service Reviews Dealerships
Print | Edit this listing

L & S Toyota of Beckley Service Reviews

  • 248 Auto Plaza Dr
  • Beckley, WV 25801 (map)
  • Chat with Dealer
ADVERTISEMENT

Service Reviews

Sort By:
Service Rating scheduled service By ryder_15 on 04/04/15 10:16:00 AM PDT
Recommend this dealer? Yes

I have always been treated with respect, kindly, the staff are always smiling, and waiting has never been very long. I would send anyone to your service dept. even if they did not have a Toyota.
Read the full review

Dealer Response

We appreciate the time it took for you to write this review. It is our goal to treat all of our customers with the kind of customer service you described and we are glad we achieved that. Once again, we appreciate your business and hope you will keep in touch ... Read more

All Comments (1)
Service Rating Great Service By Bikester on 12/20/14 09:31:56 AM PST
Recommend this dealer? Yes

Promptness. I appointment was at 9:30 and my vehicle was taken into the service area on time. Expertise. The service department, both in the office and shop are experts at what they do.
Read the full review

Dealer Response

Thank you for your kind words. We feel our service department is what makes LS Toyota of Beckley special. Reviews like yours help us to make sure that we are meeting the needs of our customers, and we are glad to hear that you were pleased with your visit. We ... Read more

All Comments (1)
Service Rating Corolla By Samuel316 on 11/16/14 07:39:00 AM PST
Recommend this dealer? Yes

The Toyota product is excellent and the L&S Toyota team does an outstanding job. My next vehicle will be another Toyota.
Read the full review

Dealer Response

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the L&S Toyota of Beckley experience. We look forward to working ... Read more

All Comments (1)
Service Rating Awesome Service! By 12mlc34 on 10/30/14 05:50:13 PM PDT
Recommend this dealer? Yes

Awesome service department! These folks care about their customers. I've been doing business with L&S Toyota for 12 years and they have made me feel like part of their family.
Read the full review

Dealer Response

Thank you for your kind words. We feel our service department is what makes LS Toyota of Beckley special. Reviews like yours help us to make sure that we are meeting the needs of our customers, and we are glad to hear that you were pleased with your visit. We ... Read more

All Comments (1)
Service Rating customer satisfaction By 1lesleyC on 10/04/14 06:46:50 AM PDT
Recommend this dealer? Yes

Very thorough. Taking the time to explain even the smallest things that I can't figure out. Haha. Patient. Customer service is excellent. Organized, efficient and appointments done in a timely manner, even on a busy schedule.
Read the full review

Dealer Response

We are dedicated to providing top-quality service, and we are ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At LS Toyota of Beckley, we value our customers, and we look forward... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411