Service failureWritten by rap5657 on 05/28/12 12:49:14 PM PDT Go back to Service reviews
Recommend this dealer? No
I bought this Jeep Hemi in 2009 with a prepaid service contract.I have always taken it to a Jeep service center. This one about 90% of the time. The first problem was with the backup safety syctem.It went off every time I would backup with my trailer hooked up to my Jeep.If this happened more then 3 times it would send a message to its XBOX and a RED light would show up on my dash and I would call Jeep.They would want it to be serviced.So I would take it in and wait 3 to 4 hours to find that they cleared the light but did not know the cause.This happen 4 or 5 times more times with the same results.Now this has gone on for months and still no fix.The light goes on and I do not take it in for a few days.I plan on taking my Jeep back to the Dealership that sold me this lemon but on the way it goes into a mode where it goes so slow that I can not go on Fwy.So back Vancouver to see if they have a fix this time.After more then a year the problem has been fixed/covered up.The red light has not come any more and I still use my trailer.