Horrible Car Buying ExperienceWritten by FarFromDriving on 03/15/13 06:27:48 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
we've had more than our share of problems buying a new car from Larson VW. They first offered a price $3000 under Kelly Blue Book for our trade in, when their ads say they pay 110%. It took 2 days to install the theft system - a one hour job. We paid $150 fee to have the registration and license plates taken care of. The temporary plates are expired and all they say is that the permanent plates are "in the mail" - 47 days later! The dealership spit on my request to have a loaner car until they straighten out the licensing problem. They likewise refused to refund the $150 paperwork fee when it is clear that they did not complete the paperwork in a timely manner.