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University Mazda Sales Reviews

  • 4522 Roosevelt Way NE
  • Seattle, WA 98105 (map)
  • (866) 413-1632
  • Chat with Dealer
Sales Rating:

Love our new 2013 CX-5

Written by mazdanewbie1 on 04/16/12 10:30:53 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Fell in love with the CX-5 after seeing a red one at another dealer and checking out test drives from the automotive press and user reviews of the car on line. After looking at dealer reviews, decided to go to University Mazda, which was both the closest to home and had an excellent reputation, for a test drive. Eric Demeter was the sales rep, who was most helpful and informative. We were there on a Saturday looking for a Zeal Red Grand Touring model with a black interior and AWD. It turned out the exact model with features we wanted was coming in on a dealer trade in a couple of days. After test driving another GT with the same features, we were hooked. We signed the paperwork on a Saturday and picked it up on the following Monday, which was a painless process. We met the service department manager and set up our first scheduled maintenance. We were impressed with the cleanliness and organization of the service area. After driving it for a week, we couldn't be more pleased. Eric emailed us and sent a video focusing on some of the new safety features, which was very interesting and reassuring. The CX-5 is an incredible car for handling, and we are looking forward to taking it on a longer trip in a few days.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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