Edit this listing

Bob Byers Ravenna Volvo Sales Reviews

  • 2700 NE 55th St
  • Seattle, WA 98105 (map)
  • (877) 567-7324
  • Chat with Dealer
Sales Rating:

No Substitution For Integrity

Written by catsttl on 11/01/11 10:42:59 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I visited Ravenna Volvo after visiting another Volvo dealership. I met with a salesperson, test drove the vehicle, and decided what I wanted. I didn't have a lot of time so I filled out my credit application and came back later. The car was ready, took me less than an hour to complete the paperwork. Wow! There wasn't any pressure to purchase anything additional. I was treated respectfully and professionally. I believe that there was a genuine desire to meet my needs and that the personnel valued my time. I had visited another dealership before coming to Ravenna. The salesperson at the other dealershp was very helpful but the ad details were not accurate and negotiations were going to be an uphill battle - When I left that dealership, the Sales Manager smiled and said "see you tomorrow" - I have very little personal time and no interest in protracted negotiations. The shame is that the salesperson couldn't have done a better job but her management cost her the sale. So when I walked into Ravenna, I wondered if my previous experience was going to be the standard Volvo experience - I'm happy to say, it wasn't! While the salesperson who assisted me was new to Ravenna, he couldn't have been more helpful or genuine. He didn't hesitate to engage another salesperson when he was uncertain. When I left, I felt that I'd not only purchased a quality product but that I'd also found a business that I'll be happy to return to again and again.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 day While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

Post a Comment or Update This Review

You must be signed in to post a comment or update this review.

Sign In
Comments
Sort By:

Thank you very much and it is a pleasure having you as a customer too!

  • By bobbyers
  • on 12/05/2011
  • 12:15:39 PM PST
  • (dealer response)
ADVERTISEMENT
ADVERTISEMENT