Brotherton Cadillac
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How it should be!
Written by 12/21/2014
onAll in all it was how an auto purchase should be. I got a beautiful Yukon at a competitive price. First off Dan S was friendly and respectful of my time. The vehicle I was looking for had been sold but with a little searching Dan found a really similar option on the lot that I had not considered. When I returned the next day to test drive and more seriously talk out the details Dan was again great and considerate of my time and my questions. I presented a challenge as my credit is not good but my income is. M.K. And Stefanie S worked their magic and got all the numbers to work considering my credit and finances. I returned later after work, to take delivery of the vehicle with my wife and once again Stafanie and Graham (Dan was off by then) were both extremely nice and happy to help. What I appreciate most was the team work and assistance from the whole team without ever feeling like I was dealing with some cut throught, commission sales structure. I am a commission sales associate in a different industry and I am sensitive to the sales persons commisions but the customer has to come first no matter what or who is available to help. I saw really good team work and a possitive crew working together to take care of a client. So for all of this I say thank you for making it easy and a positive buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes