Stay away from this dealerWritten by carbuyer135 on 09/17/11 03:07:46 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
I recently purchased a Ford vehicle from Korum Ford. It was the worst experience I have ever had buying anything. I went to this dealer because they had the model/options I wanted. I brought my trade in which was immediately whisked away. After a prolonged test drive which I didn't need, I was kept at the dealer for 5 hours. I couldn't leave because they had my trade in car, I had already signed it away, but they really really thought I should get GAP insurance which I repeatedly told them I DID NOT WANT. I finally agreed to it because the finance guy promised me a lower interest rate if I agreed to it. I have since read that this is illegal, and after contacting the bank my loan was through, was completely unrelated to the interst rate. All I wanted to do was get my car and leave, but I was trapped. I then tried to cancel the GAP insuance and it took 2 registered letters, a bad review sent to the dealer manager, and a loud angry phone call to said manager. I believe the salesman and the finance guy planned this out in order to make some extra money. Maybe because I am a woman and I was alone. I doubt they would have treated me like this if I had brought my husband. Stay away from this dealer.