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Korum Ford Lincoln Sales Reviews

  • 100 River Rd
  • Puyallup, WA 98371 (map)
  • Chat with Dealer
Sales Rating:

Detail?

Written by zoobaru on 12/01/07 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

When purchasing my used vehicle the salesman indicated the car would go to detail while we signed papers; the interior was a mess and the exterior felt gritty. We received the car after signing; it was washed (still gritty) and the inside smelled like a urinal biscuit. There was so much cleaner wiped on the leather seats that I had to wash the seats several times to reduce the odor to a level that was tolerable. The carpet stains remained and the dash was never touched, it had grime and dust in every orifice. The salesman said to schedule a new detail appointment. I couldn't wait, I cleaned the dash and did a bit of vacuuming; I didn't clear the stains on the carpet. A couple weeks later the 'detail' was done during a warranty repair. Again they just washed it with waxy soap (still gritty) and used a can of carpet cleaner on the stained mat. They left the can under a towel in the back seat for some reason.....maybe I was suppose to finish the job. While shopping for my next vehicle I have refrained from visiting their website or lot.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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