When purchasing my used vehicle the salesman indicated the car would go to detail while we signed papers; the interior was a mess and the exterior felt gritty. We received the car after signing; it was washed (still gritty) and the inside smelled like a urinal biscuit. There was so much cleaner wiped on the leather seats that I had to wash the seats several times to reduce the odor to a level that was tolerable. The carpet stains remained and the dash was never touched, it had grime and dust in every orifice. The salesman said to schedule a new detail appointment. I couldn't wait, I cleaned the dash and did a bit of vacuuming; I didn't clear the stains on the carpet. A couple weeks later the 'detail' was done during a warranty repair. Again they just washed it with waxy soap (still gritty) and used a can of carpet cleaner on the stained mat. They left the can under a towel in the back seat for some reason.....maybe I was suppose to finish the job. While shopping for my next vehicle I have refrained from visiting their website or lot.
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