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Kuni Westside Infiniti Sales Reviews

  • 17305 Hwy 99
  • Lynnwood, WA 98037 (map)
  • (888) 604-4588
  • Chat with Dealer
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Sales Rating Very Unhappy Customer Written by renees1 on 12/17/14 07:04:21 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased a used WRX on September 14,2014, paid in full. It is December 17,2014 and I have NO title, NO plates. Kuni sold me a car they did not have title to. I have called, emailed , and filed a complaint with the Attorney General's office. I get no response. Very unprofessional. I didn't mess up...
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Sales Rating Horrible dealership Written by melh3 on 04/28/14 07:29:04 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Worst new dealership ever! I went thru the Costco Auto program to find a dealership to buy a new G37x and was contacted by Cheryl J. I set up a meeting with her and when I went to the dealership she was gone. I was then passed off to Eric who after a few minutes decided he couldn't help me. He the...
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Sales Rating Used Car Buy Written by cfkoonce on 01/13/14 05:51:58 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

First time buying a car from Kuni Westside Infiniti and it was a great experience! I couldn't have asked for it to be any better, not the normal buying grind. From the professionalism of Cheryl J. (sales) and Robert D. (finance Manager) to the friendliness and helpfulness of all the staff, it was a ...
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Sales Rating Nice Lady - Fantastically Poor Vehicle Condition, Honesty & Knowledge Written by darwens on 09/25/13 11:26:13 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought a 2010 XF 3 weeks ago that had supposedly been through a multi-point inspection. The entire transaction was handled through the receptionist, and almost nobody could answer any tough questions about what they were selling me. 8 days after I bought the car, I noticed it was leaking fluids. By ...
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Sales Rating Inefficient and slow Written by Rikketyrik on 09/10/13 07:43:19 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

It took several hours just to complete paperwork after a deal had been struck. Only my sales guy and another sales person apologized or acknowledged the issue. It was agonizing, and painful to sit there and wait...and wait.....and wait....and wait....and wait. I understand if they were short staffed...
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