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Volkswagen of Kirkland Sales Reviews

  • 13123 NE 124th St
  • Kirkland, WA 98034 (map)
  • (877) 263-9057
  • Chat with Dealer
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Sales Rating Poor customer service Written by jmuch on 02/17/14 08:18:22 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Although the sales manager, Lin was responsive, the sales team that I dealt with via email and over the phone were not. I responded to an email and asked for information to which I never received a response to. Then, a day or so later, a different sales person called me (Bob?) because of another on ...
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Sales Rating Very Pleasant Experience Written by SoundersFan1 on 06/25/13 09:28:48 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had been thinking about leasing a car for a while. I liked the Sign Then Drive program that VW had going on. I contacted a few dealers around town. Kirkland was the first to respond and worked out everything for me through the internet. I dealt with Edward Jenkins. Good experience and I love my ne...
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Sales Rating Does not allow independent mechanical inspections Written by SweepT on 06/05/13 07:07:43 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I visited Volkswagen of Kirkland to test drive a used car. They showed me the pre-purchase inspection they performed on the vehicle and everything was listed as "Satisfactory", including a line item called "mirrors" despite one of the sideview mirrors being broken. No big deal with the mirror, but I...
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